Privacy Policy


Sign up to receive news and updates about Western Reserve Historical Society delivered to your inbox.

No Thanks Sign Up

WRHS Privacy Policy

By visiting this Website, you are accepting the policies described in this Privacy Policy.
Last Updated: September 1, 2016

Western Reserve Historical Society (WRHS) recognizes and respects the privacy of its online visitors and donors and is committed to protecting the privacy of the users of the WRHS website.

This privacy policy applies to and, collectively referred to herein as “the website.” This privacy policy does not apply to information you may send to WRHS by email or by other means of communication. WRHS may retain your emails or other communications in order to process inquiries, respond to requests, and improve our services.

This privacy policy may be revised or amended periodically. Any revisions or amendments to the privacy policy will be posted here.


Reasons WRHS Collects Information on the Website:

There are a number of places on the website where it may be necessary to collect information from the visitor in order to provide additional requested services. These currently include the following areas:


• A comment on the website
• A request for information
• A donation or commemorative gift
• A reservation for a program or event


• A membership
• Items from the museum’s online store
• Tickets online


• Email updates


• Users of the WRHS online collections catalog
• Application to volunteer with WRHS

How WRHS uses information you (the visitor) supply

WRHS recognizes and respects the visitor’s right to privacy. WRHS will never sell nor exchange your personal information to/with any other organization, individual or entity. WRHS will use your personal information to process and respond to inquiries and for the purposes for which you provided the information.

With regard to online purchases of tickets and items from the WRHS online store, personal information will only be retained to fulfill orders and facilitate service. This includes the ability to track when WRHS materials damaged or missing. If a visitor indicates that they are willing to be informed of products and promotional offers, their email address will be retained.

With regard to donations or the purchase of a membership online, information is collected that is necessary to process the request and includes the following: name, address, telephone number, email address, credit card number. Information is retained to facilitate service to inform the donor/member of special information specifically for them.

With regard to reservations, information is collected that is necessary to process the request, including name and email address. Personal information will be retained to facilitate service and to inform the visitor of special information via email.

With regard to email updates, information is collected that is necessary to process the request, including name, and email address.

With regard to registration on the online WRHS catalog, personal information is collected to analyze use of WRHS collections in order to improve development of, and access to, the WRHS collections; and to account for damaged or missing materials from WRHS collections. This personal information includes the following: name, address, telephone number, email address, affiliation, research area of interest, and membership status.

With regard to application to volunteer with WRHS, personal information is collected that is necessary to process the request and includes the following: name, address, telephone number, and email address. Personal information will be retained to properly administer the volunteer program and communicate with volunteers.

WRHS may also use your personal information for security purposes, or to enforce the WRHS website Terms of Use.

WRHS may share your personal identification with third parties under the following specific circumstances:
• To comply with a valid legal process such as a search warrant, subpoena, statute or court order.
• If WRHS determines an online visitor has violated the Terms of Use of the WRHS Website.

Information Collected Automatically

In addition to the information you supply to us, WRHS collects certain information automatically. Web servers automatically record the domain names and IP addresses of visitors to this site, date and time of visit, web browser used and pages visited. This data is not usually personally identifiable. This information is used for server and network operations and to better understand how visitors use this website. Any statistics compiled from this information will not include personal information.

Credit Card Security

WRHS assures visitors that reasonable effort is made to safeguard all transactions on the website. However, there is always some risk with any transmission over the Internet. All credit card information is encrypted at all stages from your browser to our systems, and no credit card information is retained on our web servers. WRHS protects transactions on the site using the Secure Sockets Layer (SSL) protocol. The SSL protocol encrypts personal information as it is transmitted over the Internet. You can see when the SSL protocol is in use by looking for the yellow padlock icon within the browser frame. By clicking on the icon, it will show you the certificate information that verifies the identity of the computer to which you are submitting information.

Third Party Vendors

WRHS may engage third-party vendors to manage the website and to facilitate service to customers and visitors. Vendors are restricted from the unauthorized use of WRHS information and they are required to maintain the confidentiality and security of this information.

How we protect your information

WRHS attempts to protect against the loss, misuse, or alteration of personal information received from our online visitors. Our servers are protected by reasonable physical and electronic security measures.

Donor Policy

We will not sell, share or trade our donors’ names or personal information with any other entity, nor send mailings to our donors on behalf of other organizations.

This policy applies to all information received by WRHS, both online and offline, on any Platform, as well as any electronic, written, or oral communications.

To the extent any donations are processed through a third-party service provider, our donors’ information will only be used for purposes necessary to process the donation.


Cookies are small pieces of data that the website can send to your browser, which may then be stored on your system. Cookies are used to enable WRHS to better serve the interests of our online visitors. In many cases, you can set your internet browser to notify you of cookies. Disabling cookies may prevent you from using certain features on the website.

Opt-Out Choice

You may opt out of receiving email and information from WRHS at any time, by emailing

Links to Other Websites

The WRHS website contains links to other websites which are not under our control. WRHS is not responsible for the privacy policies or content of these websites.

Contact Information

If you have any questions, concerns, or suggestions regarding this privacy policy, please contact us by email to, by phone at 216-721-5722, or by mail at Western Reserve Historical Society, 10825 East Boulevard, Cleveland, Ohio 44106.

Western Reserve Historical Society is the oldest cultural institution in Northeast Ohio, the region's largest American history research center, and one of the leading genealogical research centers in the nation.

About Contact Host Your Event
Museum Store Privacy Policy Code of Conduct

Cleveland History Center
10825 East Boulevard
Cleveland, Ohio 44106 ↗

(216) 721-5722

Thursday: 12:00 pm to 8:00 pm
Friday, Saturday, & Sunday: 10:00 am to 4:00 pm