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Director, Crawford Auto Aviation Museum (the Crawford)

The Western Reserve Historical Society (WRHS) in Cleveland, Ohio is looking for a visionary and collaborative leader to direct the Crawford Auto Aviation Museum (‘the Crawford’), a leading automotive and transportation museum dedicated to collecting, preserving and sharing the rich history of transportation in Greater Cleveland, the United States and the world. The Director of the Crawford will direct museum operations (budget management, staffing, exhibitions, programming, fundraising, earned revenue initiatives) and lead Crawford external affairs to expand overall exposure locally, nationally, and internationally in ways that benefit and sustain the museum, collection, and WRHS.

RESPONSIBILITY:
Responsible to the WRHS President and CEO for:
1. All aspects of Crawford museum operations, including preservation, budget, maintenance, programs
2. Financial controls, including meticulous and responsible management of Crawford annual budget
3. Drives regular Crawford Strategic Plan updates with CEO and key stakeholders.
4. Aligning Crawford experiences with the WRHS strategic plan, and creating synergies between the Crawford and other areas of WRHS
5. Role modeling WRHS values – Integrity, Innovation, Diversity, Equity, and Inclusion, Stewardship and Excellence
6. Creating and stewarding an inclusive environment consistent with WRHS’s strategic plan, core values and code of conduct
7. Engaging stakeholders in the Crawford
8. Elevating Crawford and WRHS’s positive reputation in the community and museum field

CLASSIFICATION: This position is classified as a full-time professional and is exempt from overtime
compensation.

SUPERVISION: Supervises Crawford staff and interns

COLLABORATION:
1. In close consultation with the WRHS President and CEO and SVP of Advancement, proactively works to secure resources – cash and in-kind donations – for Crawford projects and programs
2. Coordinates museum operations and use with Director of the Cleveland History Center (CHC) and Director of Experience Design
3. Coordinates marketing and communications with marketing team
4. Coordinates exhibitions of collections and collection management with collections team
5. Is liaison to the Crawford Committee
6. Is liaison for WRHS to various auto/aviation/transportation museums, shows, and organizations

DUTIES:
1. Directs all aspects of the Crawford’s operations, programs, exhibits, and collections
2. Develops and manages annual operating budget
3. Maximizes existing and develop new earned and contributed revenue opportunities
4. Provides visionary leadership in a supportive, inclusive team-centered workplace
5. Organizes and facilitates research into the history of automobiles and aviation of Cleveland and Northeast Ohio within the context of urban, social, and technological history
6. Responsible for the ongoing review, care and management of the collection, including recommendations for artifacts and materials in automotive and aviation history for acquisition or deaccession
7. Creates and maintains records on WRHS automotive and aviation collections, utilizing the database, cataloging, and project management software
8. Coordinates with the Collection Management Team (CMT) the donation and lending of materials to and from WRHS for use in museum exhibits, programs, and publications
9. In collaboration with WRHS collections, exhibition, and education staff leads the development of exhibits and programs on the history of automobiles, aircraft, and related transportation technologies. Assists in the installation of exhibits and the delivery of programs
10. Prepares oral, written, and visual historical lectures, essays, and summaries for use in exhibits and publications as well as public presentations, both internal and external to WRHS
11. Serves as WRHS’s community liaison for the automotive and aviation collections; serves as the spokesperson for the Crawford through participation in professional conferences, meetings, and organizations and with the media
12. Performs appropriate professional duties as assigned and requested by the President and CEO

QUALIFICATIONS:
1. Minimum 4-year college degree and/or graduate degree preferred
2. Expertise in classic automobiles, automotive and transportation history
3. Leadership experience, including 5 years in a management or leadership role in a museum, company, or related field
4. Sales, marketing and promotional experience
5. Knowledge of online cataloging systems and web-based information-sharing technologies and social media preferred
6. Budget development, management, fundraising and planning skills are essential
7. Demonstrated excellent writing, editing, and verbal communications skills
8. Ability to translate ideas into action
9. Exemplifies WRHS’s Core Values of Integrity, Innovation, Diversity, Equity, and Inclusion, Stewardship and Excellence

Personal characteristics essential to this role include transparency, honesty, diplomacy, self-awareness, respect, creativity, loyalty, enthusiasm, flexibility, and the capacity to work well independently and with cross functional teams.

Please submit a cover letter and resume to Emily Poznako at epoznako@wrhs.org.  Deadline to apply is September 30, 2021.


Museum Educator, Cleveland History Center (CHC)

RESPONSIBILITY: Responsible to the PK-12 Education Coordinator.

CLASSIFICATION: This position is classified as part-time. This is a mission-driven, entry-level position in the museum field of formal and informal education. Training protocol is required and provided.

PAY RATE: $11.00 per hour

SUPERVISION: None.

COORDINATION: Works closely with the Education Team to facilitate, execute, and enhance museum interpretation, standards-based educational programming, public programs, and museum floor operations. In coordination with other museum team members, promotes, sells, and contributes to programs, tours, membership, and value-added experiences that significantly enhance public understanding of and access to Cleveland History Center exhibits and collections throughout the museum.

DUTIES:
1. High energy, positive, team player facilitates learning and demonstrates excellent classroom/group management skills when working with diverse audiences to include: Pre-K- post secondary students, interns, English language learners, learners with exceptionalities, adult and senior audiences, homeschool families, general museum-going public, families, and teachers.
2. Facilitates standards-based, inquiry-based school and youth field experiences based on the WRHS collections and Northeast Ohio history and experience. Subject matter competencies required for museum educators include State of Ohio Learning Standards for Social Studies (Economics, Government, Geography, and History), Financial Literacy, English Language Arts, Social and Emotional Learning, as well as limited Technology, Math, and Science topics.
3. Skillfully and respectfully facilities discussion on issues of social justice, race, equity, and inclusion.
4. Facilities learning in a range of settings to include whole group, small group, and one-on-one, hands-on educational programming at the Cleveland History Center and outreach locations, including but not limited to schools, libraries, senior centers, community centers. (Mileage and travel time for outreach programs are reimbursed.)
5. Engages with multigenerational audiences by giving tours of exhibitions and interacting with museum guests in galleries.
6. Responsible for being fully trained, prepared, and on-time for scheduled programs, tours, speaking engagements and museum interpretation shifts.
7. Competent in academic research skills, source citation, and teaching social studies skills and methods.
8. Prepares and maintains the materials used in programs, including site set-up, technology set-up, program clean-up, and other assigned custodial duties.
9. As a part of a collaborative Education and Public Programs team, the museum educator will assist in the development, researching, writing, piloting, organizing, promoting, executing, evaluating, and providing professional feedback for school programs, teacher professional developments, tours, speaker’s bureau programs, special events, Region 3 Ohio History Day competition and other activities as assigned.
10. As needed, assists with special events sponsored by or at the Cleveland History Center or other WRHS locations, including mandatory attendance for select Cleveland History Center signature events.
11. Accountable to the Education Team for authentic, thorough, and engaging presentations to all audiences. This includes but is not necessarily limited to authenticity and/or professionalism of dress/appearance, program materials, and props, as well as the cleanliness and safety of work and gallery spaces.
12. Works with security team and front line staff to ensure the safety and security of museum guests and collections. Must follow all emergency procedures.
13. Other duties as may be assigned.

QUALIFICATIONS:
Must have experience working with children and youth in structured environments;

Must have a desire to teach and work with learners of all ages;

Must have public speaking experience;

Embodies WRHS core values- integrity, stewardship, connectivity, and innovation;

Must have time management and organization skills;

Have the ability to work with a wide range of museum personnel, to work independently, but willingly function as a member of a team;

Be able to prioritize, but also have extreme flexibility;

Must exhibit tact, enthusiasm, professional behavior, and appearance;

Must be able to lift and carry up to 45lbs. Must be able to stand in one place for long periods of time, stand on feet for long periods of time, ascend and descend stairs, bend, kneel, sit on floor, and complete any other physical tasks requiring moderate strength, flexibility, and stamina;

RECOMMENDED:
Bachelor’s Degree in Early Childhood Education, Middle Childhood Education, Secondary Social Studies Education, Public History, History, Art History, Sociology, Humanities, or related field;

Substantial work related and/or experience maybe considered equivalent to degree;

First Aid/CPR/AED training is a plus

To apply, please send your cover letter and resume to Jennifer Dukes, HR Manager at jdukes@wrhs.org.


Special Event Security Officer, Cleveland History Center (CHC)

RESPONSIBILITY: Responsible to the Security Supervisor

CLASSIFICATION: This position is classified as part time, operational and is non-exempt with regard to overtime compensation.

SUPERVISION: Reports to the Security Supervisor for daily assignment. No direct Supervision of others within the department.

COORDINATION: Through the Security Supervisor works with the Cleveland History Center’s departments and auxiliaries on a daily basis, as well as on behalf of the society’s special events and programs.

DUTIES:
1. Individual and group visitor control and assistance.
2. Protect the collection, premises, employees and visitors against fire, theft, vandalism and other dangers that might result in injury, damage or loss.
3. Conduct regular inspections or duties of the premises as assigned.
4. To remain alert while on duty and to be aware of the activities within the designated post.
5. The officer may be assigned other tasks necessary to assure the operational function of the WRHS.
6. Maintain confidentiality within the department.

QUALIFICATIONS: Pleasant manner, observant, tactful, tolerant, honest, alert, and neat. Conscientious in following regulations and instruction from higher authority. The candidate must not be convicted of any felony or misdemeanor involving any crime of dishonesty, breach of trust, theft, violence or substance abuse.

To apply, please send your cover letter and resume to Jennifer Dukes, HR Manager at jdukes@wrhs.org.


Event Facilitator, Cleveland History Center (CHC)

RESPONSIBILITY: Responsible to the Cleveland History Center Sales Manager for ensuring a safe and positive guest experience, a successful event and to implement and ensure adherence to all established operational policies and procedures.

CLASSIFICATION: This position is classified as part time, operational and is non-exempt with regard to overtime compensation.

SUPERVISION: None

COORDINATION: Works with the Sales Manager to provide excellent customer service, and to facilitate and execute private events at the Cleveland History Center in University Circle. Work closely with security, facilities, programming, and sales/admission staff to coordinate the event experience. Work closely with vendor operations to ensure museum and guest safety and quality service.

DUTIES:

1. Oversee the event execution to ensure it meets the needs of the client.

2. Implement and ensure adherence to all established operational policies and procedures.

3. Take charge of any emergency situations occurring in the museum, including the completion of incident reports when necessary.

4. Ensure all incidents, whether guest service or safety, are reported to the CHC leadership team including CHC Director, VP of Facilities, Security Lead, Education & Public Programs Manager and Sales Manager.

5. Ensure and maintain a safe and clean environment for staff and guests. Oversee quality control, sanitation, and maintenance of guest service operation and restroom facilities.

6. Perform extensive physical setup and breakdown for non-catered events, as well as taking out the trash, and set up chairs and tables for said events.

7. Act as liaison for WRHS, rental client, and vendors on day of event.

8. Individual and group visitor control and assistance.

9. Assist the coordination of vendors for private events

10. Maintain open and detailed communication with Sales Manager of event details, outcomes and issues.

11. Protect the collection, premises, employees and visitors against fire, theft, vandalism and other dangers that might result in injury, damage or loss.

12. Control and manage rental inventory.

13. Perform other duties as assigned.

QUALIFICATIONS:
Pleasant manner, observant, tactful, resourceful, self-starter, tolerant, honest, alert, neat, and in good health. Conscientious in following regulations and instruction. Can legally handle alcohol. Can lift up to 50 lbs. Can withstand working outdoors in high temperatures and stand for long periods of time. Able to work with a team and motivate others. Must be able to commit to late-night hours, and weekend availability.

To apply please send your cover letter and resume to Jennifer Dukes, HR Manager, at jdukes@wrhs.org No phone calls please.


Library Assistant, Cleveland History Center (CHC)

RESPONSIBILITY: Responsible to the Reference Supervisor for the implementation of Library procedures and regulations regarding the use of Library collections.

CLASSIFICATION: This position is classified as part-time professional, and non-exempt from overtime.

SUPERVISION: Some supervision of volunteers, interns and part-time Reference Team members.

COORDINATION:

Work closely with the Reference Supervisor and the Reference Team including volunteers and interns providing Reference Services.

Comes in direct contact with Library patrons

Occasionally responsible for the functioning of the Reference Department in the absence of the Reference Supervisor.

DUTIES:
1. Greets, registers and explains Library rules and guidelines to visitors. Provides research assistance and information about collection access.
2. Maintains surveillance and security throughout the Reading Room.
3. Handles telephone inquiries, email inquiries. Refers remote visitors to online catalog and resources.
4. Undertakes other duties as assigned by the Reference Supervisor.

QUALIFICATIONS:
1. Education: Degree in American History or related field. Master’s degree in related field, MLIS is preferred.
2. Experience: At least two years of library reference or related field experience. Demonstrated ability to work with the public and interest in history and/or genealogy. Experience with on-line catalogs, Excel, Word and information technology systems.
3. Personal Traits: Exhibit excellent oral and written communication skills, reliability, punctuality, integrity, motivation and collaborative skills.

Interested candidates should submit a cover letter and resume to Jennifer Dukes, HR Manager, at jdukes@wrhs.org.

Deadline to apply is September 22, 2021.


Rentals Event Staff, Hale Farm & Village

RESPONSIBILITY: This position is responsible to the Rentals Manager, the Rentals Lead, and Management at Hale Farm and Village (HFV).

CLASSIFICATION: Part time, non-exempt from overtime

SUPERVISION: N/A

COORDINATION: Our organization is looking for energetic event staff to help facilitate events for our unique venue. This is a part time customer service position. Working in conjunction with the Rentals Manager, Rentals Lead, and HFV Management, employee is responsible for ensuring the rental customer needs are met and the HFV property is protected.

DUTIES:
1. Customer Service:
• Serve as liaison for renting parties and attending vendors, assisting with location of fixtures, electricity, etc., the communication of HFV policies, and set-up/clean-up needs and restrictions.
• Maintains key knowledge about Hale Farm history, daily and special programming, and special events.

2. Basic Site Services:
• Set-up and take-down of tables and banquet furniture.
• Restroom and site maintenance, including trash as necessary, communicating fixture and site maintenance issues and emergencies to the Rentals Manager, Rentals Lead or Site Manager immediately.
• Ensure closing checklist is completed by catering vendors and site is prepared for the next day, including closing the site for the evening.

3. Ensure renting parties are following all required safety guidelines and all other HFV policies.
• Ensure renting parties and caterer/bartending services are complying with all state health codes and regulations regarding alcohol consumption.
• Ensure visitors remain in appropriate rented areas.

4. Remain alert while on duty and to be aware of the activities within the designated post.

5. Security:
• Protect the premises, collections, animals, employees and visitors against damages, fire, theft, vandalism, and other dangers that might result in injury, damage, or loss.
• Conduct regular inspections of the premises and other duties as assigned.

6. Maintain confidentiality within the department

7. May be assigned other tasks necessary to assure the operational function of Hale Farm & Village, including special event weekends.

QUALIFICATIONS:
1. Experience with customer service.
2. Comfortable speaking and working with the public.
3. Ability to lift at least 25 pounds.
4. Must be able to sit or stand for extended periods of time.
5. Must be able to do light duty cleaning.
6. Must not be convicted of any felony or misdemeanor involving any crime of dishonesty, breach of trust, theft, violence or substance abuse.

DATES OF EMPLOYMENT:
March through December weekends and evenings, times depend on rental schedule.
Typically evening rentals are 3pm to 12am+

To apply please send your cover letter and resume to Jennifer Dukes, HR Manager, at jdukes@wrhs.org No phone calls please.


Hale Farm Sales Associate MarketPlace & Cafe

RESPONSIBILITY: Responsible to the Retail Sales Manager and/or Management team for assisting with the operations of the museum store, admissions and café, including front line sales and customer service, accuracy, and profitability.

CLASSIFICATION: Seasonal, Part-time; non-exempt from overtime compensation

SUPERVISION: N/A

COORDINATION: Coordinates with the Retail Sales Manager and Manager on Duty to carry out daily admission, retail and cafe operations.

RESPONSIBILITIES:
1. Maintains a high level of customer service:
– Assists in answering all customer questions and concerns.
– Answers phones in a pleasant and knowledgeable manner.
– Maintains key knowledge about Hale Farm history, daily and special programming and special events.
– Carries out all policies and procedures for guest services
– Handles customer purchases and returns in either Marketplace, Café of Admissions
– Communicates special orders and notifies customers of their arrival.
– Performs all admission functions.

2. Maintains a flow of merchandise to support level of sales:
– Accurately record all transactions on the point-of-sale system.
– Keeps store and café stocked appropriately from inventory.
– Communicates with management as to inventory levels and necessities.
– Keeps accurate inventories as assigned by management.

3. Implements an effective visual presentation of merchandise including appropriate signage:
– Maintains a clean and safe work environment, including store, café, and common areas of Gatehouse.
– Perform weekly assigned cleaning and maintenance tasks.
– Maintains fixtures and equipment. Report issues to Sales Manager.
– Works with Sales Manager or Sales Lead to maintain professional and attractive signage and promotional displays.

4. Maintains Café operations to Health Department, Serve-Safe and management standards.
– Maintain absolute cleanliness of all areas of the Cafe, including
kitchen equipment, food storage areas, as well as the restaurant dining areas.
– Must comply with all state health codes and regulations regarding food safety and alcohol consumption.
– Prepares a limited café menu as assigned and/or needed throughout the work week.
– Uses all equipment properly and maintains equipment correctly.

5. Maintain Core Performance Standards:
– Commits to a regular schedule.
– Follows dress code and other codes of conduct.
– Provides additional assistance for key events.

6. Comply with the Society’s accounting systems and procedures:
– Follows procedures for transfer of daily sales receipts to the manager on duty or business office on a timely basis.
– Assists to controls operating expenses, including, but not limited to, supplies, merchandise, and equipment.

9. Other duties as assigned by the Hale Farm Retail Sales Manager, or Management staff.

QUALIFICATIONS:
1. Job-related skills include, but are not limited to initiative, goal orientation, creativity, and communication. Ability to walk/stand for long periods of time is necessary.

2. Essential personality traits include enthusiasm, dependability, flexibility, and integrity.

3. Sales and food service background is desirable.

To apply please send your cover letter and resume to Jennifer Dukes, HR Manager, at jdukes@wrhs.org. No phone calls please.


Museum Educator, Hale Farm & Village

RESPONSIBILITY: Responsible to the Education & Public Program Manager
CLASSIFICATION: Part time, seasonal, non-exempt from overtime
SUPERVISION: N/A
COORDINATION: Works closely with the Education & Public Program Manager to provide quality educational and public programs for youth, school groups, and other visitors of all ages. Position might be asked to coordinate and work with Hale Farm & Village’s sales department, facility rentals, agricultural department, craft and trade, foodways, and preservation programs.

DUTIES:
1. Works directly or remotely with guests, from early childhood to adult, facilitating hands-on educational programming at Hale Farm & Village, outreach locations, or through distance learning platforms.
2. Reads and researches, independently and as assigned, in preparation for teaching all programs offered through the HFV Education & Public Program department, as well as learning background information to enhance and bolster existing interpretation and demonstrations of daily lifeway skills. These skills might include practicing penmanship, hearth or woodstove cooking, or garment mending.
3. Learns standard script for specific school and youth programming for educational delivery both on site and virtual education experiences, including Zoom and Google Meet.
3. Prepares and maintains the materials and spaces in all assigned areas for programs, including site set-up, cleanup, and routine general housekeeping.
4. Participates in the evaluation of programs and provides feedback in a timely and professional manner.
5. May be asked to help with the development of new program content and methodologies, partnerships, training of new staff, interns and/or volunteers.
6. Participates in special events sponsored by or at Hale Farm & Village, including mandatory attendance for select Hale Farm signature events.
7. Accountable to the Education & Public Program Manager for authentic, thorough, and engaging presentations to all audiences. This includes but is not necessarily limited to authenticity of dress/appearance, program materials and props, as well as the cleanliness and safety of assigned sites.
8. To be trained in 19th century craft production, which may include candle making, broom making, and fiber arts for both educational and sales production. This may also include leading adult workshops, school and youth hands-on activities, and daily interpretation.
9. Present engaging and appropriate historical interpretative experiences, including period costuming as assigned, program materials, and readying sites for visitors.
10. Accepts other duties as may be assigned by the Education & Public Program Manager.

QUALIFICATIONS:
1. Have a desire to teach and work with guests of all ages, from early childhood to adult.
2. Can work independently; contribute as a member of a diverse museum team.
3. Exhibits excellent research, writing, and communication skills
4. Exhibits flexibility to accommodate changing conditions while also prioritizing information.
5. The ability to exhibit tact, enthusiasm, and professional behavior.
6. Dependable and reliable approach to tasks, including remaining on schedule and managing time.
7. A passion for American history. While knowledge of the 19th century and the Western Reserve is desired, it is not required. All that’s required is a willingness to learn.
8. Experience in a historic craft & trade area, or arts training and experience in a related area, or the willingness to be trained in new skills as needed.
9. Be physically able to accomplish routine program tasks, or crafts & trades production and demonstration tasks throughout seasonal conditions.
10. Training or experience in education is helpful, preferably having an undergraduate degree in social studies, social sciences, humanities, or education; teaching experience in the K-12 range of grades or experience in a museum or youth educational program is beneficial

To apply please send your cover letter and resume to Jennifer Dukes, HR Manager, at jdukes@wrhs.org No phone calls please.


Hale Farm Grounds/Maintenance Worker

RESPONSIBILITY: Responsible to the Maintenance Lead or Director

CLASSIFICATION: This position is classified as seasonal and non-exempt from overtime compensation.

SUPERVISION: This position has no supervisory responsibility.

COORDINATION: Under the guidance of the Maintenance Lead, works with Hale Farm & Village’s departments and auxiliaries on a daily basis as well as for special events and programs.

DUTIES:
Landscape maintenance including, but not limited to, cutting grass, weed eating, trash pick-up, weeding, planting, mulching, cutting firewood and other duties as assigned.

General site and vehicle maintenance including, but not limited to buildings, systems, and equipment.

Undertakes other duties as assigned by Maintenance Lead of Hale Farm and Village

QUALIFICATIONS: Ability to stand for long periods of time, Experience operating landscape equipment and chainsaw, ability to lift more than 50 pounds. Pleasant, honest, reliable, self-motivated, team worker, punctual, neat, with an ability to follow policies and work details.

To apply please send your cover letter and resume to Jennifer Dukes, HR Manager, at jdukes@wrhs.org. No phone calls please.