Employment

 Current Opportunities


Cleveland History Center Development Coordinator

RESPONSIBILITY: The Development Coordinator will work closely with and report to the Vice President of Development to assist with the management of the Development department’s data system, WRHS various lines of contributed income, and support departmental fundraising efforts.

CLASSIFICATION: This position is full-time professional position and is non-exempt from overtime compensation.

SUPERVISION: Volunteers as assigned.

RESPONSIBILITIES:

  1. Plan and manage the Development department’s system of data and gift processing, prepare financial and donor reports, generate prospect profiles,  maintain donor records, generate mail and email lists, maintain internal constituency lists, and develop and record protocols for data input and reporting.
  2. Support the Development team in the production of solicitation mailing, acknowledgement letters and other donor mailings including Development department communications to donors, invitations, etc.
  3. Support the Manager of Individual Giving with the screening and cultivation of prospective Annual Fund donors through outreach, prospect cultivation and solicitation. Responsibilities include: conducting research on individual prospects to grow donor prospect database, screening and cultivating prospects and current WRHS donors, managing a call process to facilitate outreach and solicitation. Assist with additional tasks as requested by the Manager of Individual Giving.
  4. Support the Grants Manager to include: coordinating necessary logistics for generation of grant proposals, corporate solicitations and acknowledgements. Assist with cultivation and stewardship efforts as requested by the Grants Manager.
  5. Manage individual gift processing to include: data entry on incoming gifts and pledges and production and delivery of acknowledgement letters to individual donors.
  6. Support the Vice President of Development to include: manage, events and meetings calendar; prepare supplemental materials for fundraising activities; assistance with Board of Directors correspondence, scheduling and organization of committee meetings, and recording of meeting minutes. Assist with additional tasks as requested by the Vice President of Development.
  7. Provide administrative support to Development staff with special event planning and implementation to include: tracking of RSVP’s, dollars raised, event set-up and check-in, and follow-up correspondence.
  8. Monitor Development department supply inventories, and manage the Development department budget.
  9. Supervise, manage and schedule Development volunteers to assist with departmental tasks/mailings.
  10. Work as a team member of the Development department, assisting with all general fundraising activities including special events and fundraising campaigns.
  11. Perform additional tasks as assigned.

QUALIFICATIONS: The ideal candidate must have an undergraduate degree. Professional experience should include at least two years of development work with a nonprofit organization, preferably a museum or other cultural institution, with proven experience in database management. Experience with Raiser’s Edge is required. Must possess strong communication skills, both in speaking and writing, and demonstrate excellent organization skills with attention to detail. Must have the ability to problem-solve and multitask under tight deadlines. Maintain effective working relationships with volunteers, donors and staff. Must maintain donor confidentiality at all times. The ability to work in a positive team-oriented environment, but also function autonomously is essential. Some nights/weekend hours are required.

To apply to this position, please send your cover letter and resume to Janet Waterman, HR Associate at jwaterman@wrhs.org.


Cleveland History Center Museum Educator

RESPONSIBILITY: Responsible to the Education and Public Programs Manager
CLASSIFICATION: This position is classified as part-time, and is non-exempt from overtime compensation.
SUPERVISION: None.
COORDINATION: Works closely with the Education and Public Programs Manager , Program Coordinator, Lead Educator, and Lead Interpreter to facilitate and enhance educational programming, including school, group and public programs. Participates in programs and activities that significantly enhance public understanding of and access to Cleveland History Center (CHC) exhibits and collections. Efforts to engage and educate the public will occur in all public spaces of the CHC, including but not limited to the Hay- McKinney Mansion, Main Exhibit Galleries, the Crawford Galleries, and the Research Library.

DUTIES:

  1. Works directly with school groups, youth and the general public, facilitating hands-on educational programming at the CHC and outreach locations, including but not limited to schools.
  2. Meets, greets, and checks in groups before the assigned time for their education program.
  3. Reads and researches, as assigned, in preparation for teaching all of the programs offered through the Education and Public Programs Department.
  4. Prepares and maintains the materials used in the educational programs, including site set-up, clean-up and general assigned maintenance duties.
  5. Participates in the evaluation of programs and provides feedback in a timely and professional manner.
  6. May be asked to help with the development of new program content and methodologies, partnerships, training of new staff, interns and/or volunteers.
  7. Participates in special events sponsored by or at the CHC, including mandatory attendance for select CHC signature events.
  8. Takes on duties of Museum Interpreter as assigned. See Museum Interpreter Job Description for duties.
  9. Accountable to the Education and Public Programs Manager for authentic, thorough, and engaging presentations to all audiences. This includes but is not necessarily limited to authenticity of dress/appearance, program materials and props, as well as the cleanliness and safety of assigned sites.
  10. Accepts other duties as may be assigned by the Education and Public Programs Manager , Lead Educator, Lead Interpreter or Program Coordinator.

QUALIFICATIONS:

  1. Have a desire to teach and work with young people;
  2. Have the ability to work with a wide range of museum personnel, to work independently, but willingly function as a member of a team;
  3. Be able to prioritize, but also have extreme flexibility;
  4. Must exhibit tact, enthusiasm, and professional behavior;
  5. Be dependable and reliable; be able to work to a time schedule;
  6. Ability to lift and manipulate at least 25 lbs and walk/stand for long periods of time;
  7. Possess knowledge of American and Western Reserve history, and training or experience in education is helpful, preferably having an undergraduate degree in social studies, social sciences, humanities, or education;
  8. Teaching experience in the K-12 range of grades or experience in a museum or youth educational program is beneficial.

To apply to this position, please send your cover letter and resume to Janet Waterman, HR Associate at jwaterman@wrhs.org.


Cleveland History Center Marketing Manager

RESPONSIBILITY:   Reports to Director, Cleveland History Center; Responsible to drive attendance and membership sales to the Cleveland History Center.

CLASSIFICATION:    This position is classified as full-time, professional and is exempt from overtime compensation

COORDINATION: Works closely with all areas within WRHS and associated with WRHS, including as needed, with the Board of Trustees, auxiliary groups, vendors, the news media, and the public.  Collaborate with the Marketing Manager at Hale Farm & Village, the Development team, and Senior Staff to increase awareness and positive perceptions of WRHS and the Cleveland History Center, sell more memberships, and ultimately increase attendance at the CHC.

DUTIES:  

Digital Marketing and Engagement – effectiveness measured by web and email analytics, social media analytics and online membership sales and ultimately attendance at the CHC

  1. Drives an active and responsive social media presence for the Cleveland History Center on Facebook, Twitter, LinkedIn, Pinterest, and Instagram through strategic content around events, exhibits, and collections.
  2. Develops and places optimized online content for upcoming events, exhibits, collections, and departments for the WRHS website.
  3. Responsible to optimize web presence through SEO and/or PPC.
  4. Maintains online presence and digital communication consistent with CHC brand to drive visibility and museum attendance.
  5. Manages online ticketing system and provides timely updates to event staff in regards to ticket sales, online activity, etc.
  6. Works closely with departments and event staff to create content and design elements for the eblasts outlined in an email marketing schedule.
  7. Manages the updates to online community calendars by providing approved content and links. Ensure information is consistent, current, and accurate.

Communications & Media Relations – effectiveness measured by admission results and earned media results

  1. Drafts news releases, marketing plans, and media outreach plans for events, exhibits, and sustained messaging.
  2. Proactively pitches media outlets and journalists.
  3. Responds to media inquiries and filters requests for interview, data, photos, etc. to the appropriate staff members.
  4. Effectively steward media relationships with prompt response time, follow through, and follow up including thank you’s.
  5. Effectively analyzes the success of PR and communications efforts through event marketing reports and sharing reports in a timely fashion.
  6. Actively participates in special events sponsored by or at the Cleveland History Center.

Marketing material for the Cleveland History Center

  1. Creates and implements annual marketing plan and budget that follows the program and events plan for the Cleveland History Center.
  2. Evaluate marketing opportunities and efforts to develop recommendations based on data and research.
  3. Manages the production schedule, design, display, and distribution of marketing materials such brochures, rack cards, advertisements, and direct mail promotional pieces. (Either by outside graphic designer or the Marketing Manager themselves.)
  4. Coordinate photographic documentation of all CHC exhibits, special events, public programs, and special projects.
  5. Collect, report and analyze metrics for all marketing initiatives including websites, and refine plans accordingly. The focus is on cost effectively increasing attendance at the CHC and selling more memberships.
  6. Work collaboratively with staff to develop content.
  7. Maintain a repository of brand assets and messaging
  8. Other projects with the goal of generating attendance and membership sales.

QUALIFICATIONS:

  1. A Bachelor’s Degree in Public Relations, Communications, Journalism, or Marketing. 5-7 years of experience. Non-profit or event-driven marketing experience a plus.
  2. Excellent verbal, written, and interpersonal communications skills. Experience writing engaging and effective marketing copy.
  3. Proven success implementing integrated direct response campaigns across social media sites, a website, traditional media vehicles with PR/media relations to generate measurable results such as membership sales and/or traffic to an event for an organization.
  4. Intermediate to advanced computer skills including proficiency with excel, Google Analytics, and familiarity with Adobe Creative Suite (InDesign and Photoshop).
  5. Demonstrated ability at simultaneously handle multiple tasks, meeting deadlines and budgets.
  6. A self-starter and a team-player.
  7. Creative and curious.

To apply to this position, please send your cover letter and resume to Janet Waterman, HR Associate at jwaterman@wrhs.org.


Hale Farm & Village Rental Event Staff

RESPONSIBILITY: This position is responsible to the Rentals Manager, the Rental Lead and Management at Hale Farm and Village.
CLASSIFICATION: Part time, non-exempt from overtime
SUPERVISION: N/A
COORDINATION: Our organization is looking for energetic event staff to help facilitate events for our unique venue. This is a part time customer service position.  Working in conjunction with Rental Manager, Rental Lead and HFV management, employee is responsible for ensuring the rental customer needs are met and the HFV property is protected.
DUTIES:
Customer Service:

  • Serve as liaison for renting parties and attending vendors, assisting with location of fixtures, electricity, etc., the communication of HFV policies, and set-up/clean up needs and restrictions.
  • Maintains key knowledge about Hale Farm history, daily and special programming and special events.

Basic Site Services:

  • Set-up and take down of tables and banquet furniture
  • Restroom and site maintenance, including trash as necessary. Communicating fixture and site maintenance issues and emergencies to Rental Manager, Rental Lead Manager or Site Manager immediately
  • Ensure closing checklist is completed by catering vendors and site is prepared for next day, including securing site for evening
  • Ensure renting parties are following all required safety guidelines and all other HFV policies
  • Ensure renting parties and caterer/bartending service are complying with all state health codes and regulations regarding alcohol consumption
  • Ensure visitors remain in appropriate rented areas
  • Remain alert while on duty and to be aware of the activities within the designated post

Security:

  • Protect the collection, animals, premises, employees and visitors against damages fire, theft, vandalism and other dangers that might result in injury, damage or loss
  • Conduct regular inspections of the premises and other duties as assigned
  • Maintain confidentiality within the department
  • May be assigned other tasks necessary to assure the operational function of Hale Farm & Village, including special event weekends.

QUALIFICATIONS:

  • Experience with customer service
  • Comfortable speaking publicly
  • Ability to lift 25 pounds
  • Must be able to sit or stand for extended periods of time
  • Must be able to do light duty cleaning
  • Must not be convicted of any felony or misdemeanor involving any crime of dishonesty, breach of trust, theft, violence or substance abuse

DATES OF EMPLOYMENT:
March through December weekends and evenings, times depend on rental schedule.
Typically evening rentals are 3pm to 12am+

To apply to this position, please send your cover letter and resume to Janet Waterman, HR Associate at jwaterman@wrhs.org.


Frederick C. & Kathleen S. Crawford Curator for the Crawford Auto-Aviation Museum

RESPONSIBILITY:  Responsible to the Director of the Cleveland History Center for the acquisition, care, management of the Crawford collection, as well as the presentation of collections (onsite, offsite, and online) in exhibits, programs, outreach and engagement activities.
CLASSIFICATION:  This position is classified as full-time professional and overtime exempt.

 COORDINATION:

  1. The Crawford Curator of Transportation History reports to the Director of the Cleveland History Center (CHC) and coordinates with WRHS Division Directors, including the Director of Hale Farm & Village, the Vice President of Development, the education team, the library & archives team, and the curatorial team for the presentation, care, management and stewardship of the Crawford collections.
  2. Maintains liaison with professions in the areas of automotive, aviation, and transportation history.
  3. He/she develops and cultivates relationships within the museum, local arts and culture community and donors. Maintains liaison with special interest groups, organizations, associations, and collectors in the fields of automotive, aviation, and transportation history. Public outreach and community engagement is an integral function of this position.

SUPERVISION:  Supervises interns, volunteers and staff

DUTIES:

Stewardship & Collection Care

  1. Responsible for the organization, development, and implementation of collections care and management procedures.
  2. Identifies and recommends historical artifacts and materials in automotive and aviation history for acquisition by WRHS.
  3. Surveys and analyzes materials held by WRHS as well as materials held by other research facilities and also material held by private individuals, corporations, and institutions.
  4. Creates and maintains records on the automotive and aviation collections, utilizing the WRHS computerized database, cataloging, and project management software.
  5. Maintain accurate documentation of any preservation or restoration work undertaken on collection vehicles and objects.
  6. Coordinates with the registrar the donation and lending of materials to and from WRHS for use in museum exhibits, programs, and publications.
  7. Responsible for the ongoing implementation and adherence to WRHS Collections Policies and Procedures.

Engagement (onsite, offsite, and online)

  1. Responsible to the Director of the Cleveland History Center for the fresh, imaginative and ongoing presentation of WRHS collections in Cleveland History Center galleries.
  2. Organizes and facilitates research into the history of automobiles and aviation of Cleveland and Northeast Ohio within the context of urban, social, and technological history.
  3. In collaboration with WRHS collections, exhibition, and education staff takes the lead in developing exhibits and programming on the history of automobiles, aircraft, and related transportation technologies.
  4. Works closely with Youth Entrepreneurship Education team to integrate stories told through the CAAM to leverage place-based field experiences and other earned and contributed income opportunities.
  5. Assists in the installation of exhibits and the delivery of programs.
  6. Prepares oral, written, and visual historical lectures, essays, and summaries for use in exhibits and publications as well as public presentations, both internal and external to WRHS.

Advancement

  1. Develops and sustains relationships with the community to advance WRHS’s mission, vision, and activities. Serves as spokesperson for the WRHS automotive and aviation collections by participating in professional conferences, meetings, and organizations.
  2. Works with the President & CEO, the CHC Director, and the Development Department to secure funding for collection related activities through grant writing, sponsorship requests, requests for individual contributions, engagement activities, programs and tours, in-kind gifts and other forms of fundraising.

Continuous Learning – networks with peers and maintains memberships in various professional organizations to remain current and to relentlessly committed to the pursuit of best practices in collection care, management, and presentation.

Undertakes other duties as assigned by the CHC Director.

QUALIFICATIONS:      

  1. Bachelor’s Degree in Automotive Technology, Museum Studies, History or related field of study.
  2. Must have museum (or equivalent) experience in handling historic vehicles and objects appropriately with demonstrated knowledge of American technological history.
  3. Knowledge of museum methods, technologies, standards, practices, procedures, and ethics, and a desire to adhere to current museum policies and best practices.
  4. Demonstrated experience and technical knowledge related to the repair, restoration, and maintenance of autos, aircraft, and related technologies.
  5. Organizational skills and attention to detail, ability to communicate ideas effectively, to prioritize work and meet deadlines, to work independently and in a team, and to manage several projects simultaneously.
  6. The qualified candidate will have demonstrated leadership skills and an entrepreneurial mindset, and will role model each of WRHS’s core values:  Integrity, Innovation, Stewardship, and Connectivity.
  7. Must be able to lift 75 lbs, work at eights, and able to work in environments where paint, solvents, cleaners, dust, molds, and other materials generally associated with a shop are present.

To apply please submit a cover letter and resume to Janet Waterman, HR Associate, at jwaterman@wrhs.org


Hale Farm & Village Museum Educator

RESPONSIBILITY: Responsible to the Education Program Manager.
CLASSIFICATION: Part time, non-exempt from overtime
SUPERVISION: N/A
COORDINATION: Works closely with the Education Program Manager to facilitate and enhance educational programming, including school, group and public programs. Activities contribute to the museum’s retail, facility rental, group tour, agricultural, craft and trade and preservation programs.

DUTIES:

          1. Works directly with school groups, youth and the general public, facilitating hands-on educational programming at Hale Farm & Village and outreach locations, including but not limited to schools.
          2. Meets, greets, and checks in groups before the assigned time for their education program.
          3. Reads and researches, as assigned, in preparation for teaching all of the programs offered through the Education Department.
          4. Prepares and maintains the materials used in the in the demonstration and production of assigned areas, as well as for educational programs, including site set-up, clean-up and general assigned maintenance duties.
          5. Participates in the evaluation of programs and provides feedback in a timely and professional manner.
          6. May be asked to help with the development of new program content and methodologies, partnerships, training of new staff, interns and/or volunteers.
          7. Demonstrates additional rural life activities and chores as appropriate to advancing public understanding about farm life in the 19th century Western Reserve, and its relevance today.
          8. Participates in special events sponsored by or at Hale Farm & Village, including mandatory attendance for select Hale Farm community events.
          9. Accountable to the Education Program Manager for authentic, thorough, and engaging presentations to all audiences. This includes but is not necessarily limited to authenticity of dress/appearance, program materials and props, as well as the cleanliness and safety of assigned sites.
          10. Accepts other duties as may be assigned by the Education Program Manager.
          11. As appropriate, may demonstrate the process and contribute to production of a variety of historic crafts & trades or domestic skills specific to early- to mid-19th century rural life, which may include candle making, broom making, spinning, weaving, pottery, and hearth or stove cooking.

QUALIFICATIONS:

          1. Have a desire to teach and work with young people;
          2. Have the ability to work with a wide range of museum personnel, to work independently, but willingly function as a member of a team;
          3. Be able to prioritize, but also have extreme flexibility;
          4. Must exhibit tact, enthusiasm, and professional behavior;
          5. Be dependable and reliable, and able to work to a time schedule;
          6. Possess knowledge of American and Western Reserve history.
          7. Experience in a historic craft & trade area, or arts training and experience in a related area, or the willingness to be trained in new skills as needed;
          8. Be physically able to accomplish routine program tasks, or crafts & trades production and demonstration tasks throughout seasonal conditions.
          9. Training or experience in education is helpful, preferably having an undergraduate degree in social studies, social sciences, humanities, or education; teaching experience in the K-12 range of grades or experience in a museum or youth educational program is beneficial.

All interested applicants should submit a resume and cover letter to Janet Waterman at jwaterman@wrhs.org. No phone calls please.

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Western Reserve Historical Society is an equal opportunity employer.