Employment

 Current Opportunities


Frederick C. & Kathleen S. Crawford Curator for the Crawford Auto-Aviation Museum

RESPONSIBILITY:  Responsible to the Director of the Cleveland History Center for the acquisition, care, management of the Crawford collection, as well as the presentation of collections (onsite, offsite, and online) in exhibits, programs, outreach and engagement activities.
CLASSIFICATION:  This position is classified as full-time professional and overtime exempt.

 COORDINATION:

  1. The Crawford Curator of Transportation History reports to the Director of the Cleveland History Center (CHC) and coordinates with WRHS Division Directors, including the Director of Hale Farm & Village, the Vice President of Development, the education team, the library & archives team, and the curatorial team for the presentation, care, management and stewardship of the Crawford collections.
  2. Maintains liaison with professions in the areas of automotive, aviation, and transportation history.
  3. He/she develops and cultivates relationships within the museum, local arts and culture community and donors. Maintains liaison with special interest groups, organizations, associations, and collectors in the fields of automotive, aviation, and transportation history. Public outreach and community engagement is an integral function of this position.

SUPERVISION:  Supervises interns, volunteers and staff

DUTIES:

Stewardship & Collection Care

  1. Responsible for the organization, development, and implementation of collections care and management procedures.
  2. Identifies and recommends historical artifacts and materials in automotive and aviation history for acquisition by WRHS.
  3. Surveys and analyzes materials held by WRHS as well as materials held by other research facilities and also material held by private individuals, corporations, and institutions.
  4. Creates and maintains records on the automotive and aviation collections, utilizing the WRHS computerized database, cataloging, and project management software.
  5. Maintain accurate documentation of any preservation or restoration work undertaken on collection vehicles and objects.
  6. Coordinates with the registrar the donation and lending of materials to and from WRHS for use in museum exhibits, programs, and publications.
  7. Responsible for the ongoing implementation and adherence to WRHS Collections Policies and Procedures.

Engagement (onsite, offsite, and online)

  1. Responsible to the Director of the Cleveland History Center for the fresh, imaginative and ongoing presentation of WRHS collections in Cleveland History Center galleries.
  2. Organizes and facilitates research into the history of automobiles and aviation of Cleveland and Northeast Ohio within the context of urban, social, and technological history.
  3. In collaboration with WRHS collections, exhibition, and education staff takes the lead in developing exhibits and programming on the history of automobiles, aircraft, and related transportation technologies.
  4. Works closely with Youth Entrepreneurship Education team to integrate stories told through the CAAM to leverage place-based field experiences and other earned and contributed income opportunities.
  5. Assists in the installation of exhibits and the delivery of programs.
  6. Prepares oral, written, and visual historical lectures, essays, and summaries for use in exhibits and publications as well as public presentations, both internal and external to WRHS.

Advancement

  1. Develops and sustains relationships with the community to advance WRHS’s mission, vision, and activities. Serves as spokesperson for the WRHS automotive and aviation collections by participating in professional conferences, meetings, and organizations.
  2. Works with the President & CEO, the CHC Director, and the Development Department to secure funding for collection related activities through grant writing, sponsorship requests, requests for individual contributions, engagement activities, programs and tours, in-kind gifts and other forms of fundraising.

Continuous Learning – networks with peers and maintains memberships in various professional organizations to remain current and to relentlessly committed to the pursuit of best practices in collection care, management, and presentation.

Undertakes other duties as assigned by the CHC Director.

QUALIFICATIONS:      

  1. Bachelor’s Degree in Automotive Technology, Museum Studies, History or related field of study.
  2. Must have museum (or equivalent) experience in handling historic vehicles and objects appropriately with demonstrated knowledge of American technological history.
  3. Knowledge of museum methods, technologies, standards, practices, procedures, and ethics, and a desire to adhere to current museum policies and best practices.
  4. Demonstrated experience and technical knowledge related to the repair, restoration, and maintenance of autos, aircraft, and related technologies.
  5. Organizational skills and attention to detail, ability to communicate ideas effectively, to prioritize work and meet deadlines, to work independently and in a team, and to manage several projects simultaneously.
  6. The qualified candidate will have demonstrated leadership skills and an entrepreneurial mindset, and will role model each of WRHS’s core values:  Integrity, Innovation, Stewardship, and Connectivity.
  7. Must be able to lift 75 lbs, work at eights, and able to work in environments where paint, solvents, cleaners, dust, molds, and other materials generally associated with a shop are present.

To apply please submit a cover letter and resume to Janet Waterman, HR Associate, at jwaterman@wrhs.org


Hale Farm & Village Education & Public Program Coordinator

RESPONSIBILITY:  This position is responsible to the Education & Public Program Manager for the development and successful implementation of all program experiences presented by Hale Farm & Village.

CLASSIFICATION:  This position is classified as full-time professional and is exempt with regard to overtime compensation.

SUPERVISION:  This position works closely with the Education & Public Program Manager to supervise museum educators, artisans and volunteers presenting HFV programs and events throughout the year.

COORDINATION:

  1. Works with all HFV staff responsible for the development and implementation of HFV program experiences.
  2. Coordinates the operational needs of the site, staff and program needs with the Education & Public Program Manager.
  3. Contributes to and participates in collaborative efforts between HFV and community partners regarding HFV program experiences.

DUTIES:

  1. Works on collegial basis with HFV staff to develop, update and implement mission-related program experiences.
  2. Coordinates reservations for all HFV reservation-based programs & initiatives, including but not limited to school groups, Youth Entrepreneurship Education, summer youth programs, Holiday Lantern Tours, A Fugitive’s Path: Escape on the Underground Railroad, InHale events and exhibitors.
  3. With the Education & Public Program Manager, recruits, trains and evaluates all museum educators, artisans and volunteers.
  4. With the Education & Public Program Manager, insures and maintains the highest standards of quality for the programs and experiences presented by HFV.
  5. Supports income generation initiatives by identifying and recommending mission-related ventures, based on the strengths of HFV, which will contribute to the financial success of WRHS.
  6. With the Education & Public Program Manager, plans, orders and maintains materials and supplies needed for HFV program department.
  7. Responsible for the timely and thorough submission of paperwork to Education & Public Program Manager and the business office.
  8. Provides information and ideas for use in marketing efforts, including print materials, the HFV website and social media outlets, to ensure that published program information is consistently current, accurate, and is used to the fullest extent possible to promote access to and use of the program experiences.
  9. Acts as Manager on Duty when necessary and assigned.
  10. Undertakes other specific duties as assigned by the Education & Public Program Manager.

QUALIFICATIONS: 

  1. The ability to perform research to supplement new and existing program content and experiences, including the ability to write curriculum that aligns to state standards.
  2. The ability to prepare and manage a budget.
  3. The ability to communicate effectively with others, manage details, maintain stability under pressure, and have the flexibility to handle multiple tasks is highly desirable.
  4. The incumbent must possess an undergraduate degree in education, history, non-profit management, museum studies or related field.
  5. Creativity, initiative, enthusiasm, positive demeanor, confidentiality, and reliability are crucial to the success of this position.
  6. Must be willing to work a flexible schedule to assist with and manage the periodic weekend and evening needs of HFV.

All interested applicants should submit a resume and cover letter to Janet Waterman at jwaterman@wrhs.org. No phone calls please.


Cleveland History Center Event Coordinator

RESPONSIBILITY:  Responsible to the Sales Manager

CLASSIFICATION:  This position is classified as operational and is non-exempt with regard to overtime compensation.

SUPERVISION:  None

COORDINATION:  Works with the Sales Manager to provide excellent customer service, and to facilitate and execute private events at the Cleveland History Center in University Circle.

DUTIES:

  1. Oversee the event execution to ensure it meets the needs of the client.
  1. Perform extensive physical setup and breakdown for non-catered events, as well as taking out the trash, and set up chairs and tables for said events.
  1. Act as liaison for WRHS, rental client, and vendors on day of event.
  2. Individual and group visitor control and assistance.
  3. Assist the coordination of vendors for private events
  4. Maintain open and detailed communication with Sales Manager of event details, outcomes and issues.
  5. Protect the collection, premises, employees and visitors against fire, theft, vandalism and other dangers that might result in injury, damage or loss.
  6. Control and manage rental inventory.

QUALIFICATIONS:  Pleasant manner, observant, tactful, resourceful, self-starter, tolerant, honest, alert, neat, and in good health.  Conscientious in following regulations and instruction. Can legally handle alcohol. Can lift up to 50 lbs. Can withstand working outdoors in high temperatures and stand for long periods of time.

To apply for this position, please send a cover letter and resume to Janet Waterman, HR Associate, at jwaterman@wrhs.org.


Hale Farm & Village Rental Event Staff

RESPONSIBILITY: This position is responsible to the Rentals Manager, the Rental Lead and Management at Hale Farm and Village.

CLASSIFICATION: Part time, non-exempt from overtime

SUPERVISION: N/A

COORDINATION: Our organization is looking for energetic event staff to help facilitate events for our unique venue. This is a part time customer service position.  Working in conjunction with Rental Manager, Rental Lead and HFV management, employee is responsible for ensuring the rental customer needs are met and the HFV property is protected.

DUTIES:

  1. Customer Service:
  • Serve as liaison for renting parties and attending vendors, assisting with location of fixtures, electricity, etc., the communication of HFV policies, and set-up/clean up needs and restrictions.
  • Maintains key knowledge about Hale Farm history, daily and special programming and special events.
  1. Basic Site Services:
  • Set-up and take down of tables and banquet furniture
  • Restroom and site maintenance, including trash as necessary, Communicating fixture and site maintenance issues and emergencies to Rental Manager, Rental Lead Manager or Site Manager immediately
  • Ensure closing checklist is completed by catering vendors and site is prepared for next day, including securing site for evening
  1. Ensure renting parties are following all required safety guidelines and all other HFV policies
  • Ensure renting parties and caterer/bartending service are complying with all state health codes and regulations regarding alcohol consumption
  • Ensure visitors remain in appropriate rented areas
  1. Remain alert while on duty and to be aware of the activities within the designated post
  1. Security:
  • Protect the collection, animals, premises, employees and visitors against damages fire, theft, vandalism and other dangers that might result in injury, damage or loss
  • Conduct regular inspections of the premises and other duties as assigned
  1. Maintain confidentiality within the department
  1. May be assigned other tasks necessary to assure the operational function of Hale Farm & Village, including special event weekends.

QUALIFICATIONS:

  1. Experience with customer service
  2. Comfortable speaking publicly
  3. Ability to lift 25 pounds
  4. Must be able to sit or stand for extended periods of time
  5. Must be able to do light duty cleaning
  6. Must not be convicted of any felony or misdemeanor involving any crime of dishonesty, breach of trust, theft, violence or substance abuse

DATES OF EMPLOYMENT:

March through December weekends and evenings, times depend on rental schedule.

Typically evening rentals are 3pm to 12am+

To apply for this position, please send a cover letter and resume to Janet Waterman, HR Associate, at jwaterman@wrhs.org.


Cleveland History Center Carousel Operator – Part Time

RESPONSIBILITY:  Responsible to the Education and Public Programs Manager for providing excellent guest service for museum guests including, but not limited to, daily visitation and private events.  Responsibilities include ensuring the carousel ride is clean, in safe working order, and that guest safety and satisfaction is a priority.  This position is for Friday, Saturday, and Sunday with occasional evening rental hours.

CLASSIFICATION:  This position is classified as part time, and is non-exempt from overtime compensation.

SUPERVISION:  N/A

COORDINATION:  Coordinates activities with the front line staff at the History Center.  Coordinates ride maintenance with Vice President of Facilities.

DUTIES: 

  1. Responsible for the overall operation of the Carousel, ensuring that it is open and ready for business and all guests have a positive experience.  Rider safety and guest service is a priority.
  2. Follows all policies and procedures relative to daily visitor access-related operations:  admissions, telephone, signage, orientation materials, visitor comment/complaint(s)
  3. Uphold guest services standards & Maintain rider safety.  These are clearly stated in the Carousel Operating Manual.  They include but are not limited to:
    1. Greet guests in a cheerful manner
    2. Follow and enforce all rules of the ride.
    3. Watch for guests that may need assistance getting on or off the carousel.
    4. Before starting the ride… make sure guests are seated properly, standing near and holding on to their child, all gates are closed and latched.
    5. Do not leave the carousel unattended while it is in motion.
    6. Minimize conversations and focus on the ride and guest safety.
    7. Be alert at all times – no use of electronic devices.
    8. Responsible to ensure routine daily and monthly maintenance needs are met.  Keeps VP of Facilities informed of any mechanical issues and follows up to ensure their timely repair.
    9. Keep supervisors informed of key issues – including safety, maintenance, and guest service issues.
    10. Receive complaints and resolve them when possible.  Inform supervisor of all guest feedback – positive or negative.
    11. Perform duties in a safe and efficient manner to maintain a safe work environment.
    12. Ensure high standards of WRHS by actions, appearance, and attitude at all times and in all places.
    13. Support institution-wide evaluation and data collection programs, including visitor experience, exhibits, public programs, and research services.
    14. Promote and sell memberships.
    15. Other duties as assigned by the Sales Manager

QUALIFICATIONS:   

  1. Previous experience working with the public.
  2. Job-related skills include, but are not limited to, initiative, goal orientation, creativity, organization, communication, and physical stamina.
  3. Essential personal traits include enthusiasm, dependability, tact, flexibility, and the capacity to work with a variety of people of all ages and backgrounds with a focus on the customer.
  4. Able to work with a team and motivate people.

REQUIREMENTS:

  1. Must be able to stand for long periods of time.
  2. Must be able to lift minimum 25 lbs.
  3. Must have flexibility to work nights and weekends.  This position is for Friday, Saturday, and Sunday with occasional evening rental hours.
  4. Must uphold the WRHS Core Values – Integrity, Stewardship, Connectivity, Innovation

Interest candidates should forward their resume and cover letter to jwaterman@wrhs.org


Hale Farm Seasonal Sales Associate

RESPONSIBILITY:  Responsible to the Retail Sales Manager for assisting with the operations of the MarketPlace, Admissions and Cafe including front line sales and customer service, accuracy, food service and profitability.

CLASSIFICATION: Part-time, Seasonal & non-exempt from overtime compensation

SUPERVISION: N/A

COORDINATION:  Coordinates with the Retail Sales Manager and Visitor Services to carry out daily admission and retail and café operations.

DUTIES:

  1. Maintains a flow of merchandise to support level of sales:
  • Works with Retail Sales Manager to coordinate sales and merchandise receipts.
  • Assists the Retail Sales Manager to manage the point of sale system for the store, keeping consistent with the guidelines of WRHS.
  • Accurately record all transactions on the point-of-sale system.
  1. Implements an effective visual presentation of merchandise including appropriate signage:
  • Maintains a clean, safe work environment, including store, café, and common areas.
  • Maintains fixtures and equipment.
  • Works with Retail Sales Manager to maintain professional and attractive signage and promotional windows.
  • Works with Retail Sales Manager to maintain effective merchandise presentation.
  1. Maintains a high level of customer service:
  • Develops personal relationships with customers.
  • Handles customer exchanges and returns.
  • Places special orders and notifies customers of their arrival.
  • Performs all admission, café and MarketPlace functions.
  1. Maintain Core Performance Standards:
  • Commits to a regular schedule.
  • Follows dress code and other codes of conduct.
  • Provides additional assistance for key events
  1. Comply with the Society’s accounting systems and procedures:
  • Follows procedures for transfer of shop receipts to the business office on a timely basis.
  • Assists to controls operating expenses, including, but not limited to, supplies, merchandise, and equipment.
  1. Performs all aspects of Guest Services and Admissions:
  • Maintains communication with all departments regarding special events and programs.
  • Carries out all policies and procedures for guest services
  1. Supports income generation initiatives by identifying and recommending programs and activities based on the strengths of the department that will contribute to the financial success of WRHS.
  1. Other duties as assigned by the Hale Farm Retail Sales Manager

QUALIFICATIONS:

  1. Job-related skills include, but are not limited to initiative, goal orientation, creativity, and communication. Ability to walk/stand for long periods of time is necessary.
  2. Previous retail and/or food service experience highly recommended.
  3. Essential personality traits include enthusiasm, dependability, flexibility, and integrity.

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Hale Farm & Village Garden Educator

RESPONSIBILITY: Responsible to the Farm & Horticulture Coordinator and Education Program Manager.

CLASSIFICATION: Part time seasonal, non-exempt from overtime

SUPERVISION: N/A

COORDINATION: The Garden Educator works closely with the Farm & Horticulture Coordinator to apply & coordinate

agricultural practices and techniques to enhance the quality of the museum’s farm & horticulture program and guest

experiences for school, group and public programs.

DUTIES

The Garden Educator:

  1. Assists with all aspects of horticulture & garden maintenance, including the demonstration of historic practices and techniques for school groups, youth and the general public, facilitating hands-on educational programming at Hale Farm & Village.
  2. Works directly with the public by planning and implementing interactive InHale Day to Day experiences, workshops and guided tours for guests –featuring horticulture, historic farm practices and livestock.
  3. Will participate in daily garden maintenance, property wide, while educating the public about gardening history. Also engage the public to participate in gardening tasks such as cultivating, planting and harvesting. This position will be cross trained with the basic knowledge of livestock husbandry and educational points.
  4. Assists with aspects of livestock husbandry and sustainability at the museum, including guest education and interaction. Livestock include: oxen, sheep, hogs and chickens.
  5. Prepares and maintains tools and materials used in the assigned areas, including site set-up, clean-up and general maintenance duties as determined by the Coordinator.
  6. Wear period appropriate clothing during as fits the nature of assigned duties.
  7. Participates in the evaluation of programs and provides feedback in a timely and professional manner.
  8. Participates in special events sponsored by or at Hale Farm & Village, including mandatory attendance for select Hale Farm community events.
  9. Accepts other duties as may be assigned by the Farm & Horticulture Coordinator or Education Program Manager.

QUALIFICATIONS

  1. Have a desire to teach and work with young people, and be able to make instructions clear to guests, staff and volunteers.
  2. Have the ability to work with a wide range of museum personnel, to work independently, but willingly function as a member of a team.
  3. Exhibits tact, enthusiasm, and professional behavior.
  4. Ability to prioritize and have flexibility in organizing tasks, especially during periods of visitor interaction.
  5. Dependable and reliable, and able to work to a time schedule.
  6. This position is physical in nature and candidates must be able to stand, kneel and bend for extended periods of time, lift heavy objects and work in a variety of conditions.
  7. Must either have experience with large farm animals or an appreciation of their size and care. Must have attention to detail and composure under pressure.
  8. Horticulture experience preferred or a passion and willingness to learn.

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Hale Farm & Village Farm Hand Educator

RESPONSIBILITY: This position is responsible to the Agriculture & Horticulture Coordinator of Hale Farm & Village for care and maintenance of livestock, gardens, farm implements and program demonstrations.

CLASSIFICATION: This position is classified as part-time and is non-exempt with regard to overtime compensation.

COORDINATION: Works with all Hale Farm & Village and Western Reserve Historical Society staff involved in the interpretation of daily life in the museum.

DUTIES:

  1. Care for the health, safety, cleanliness, and breeding schedule of all Hale Farm and Village livestock.
  2. On occasion, provide to the visiting public informative, accurate, and engaging information about Hale Farm and Village, 19th century farming and gardening techniques, the history of Ohio, and 19th century general American history.
  3. Maintenance of fences, gates, feed troughs, and barns.
  4. Wear period appropriate clothing during different climates.
  5. Maintain the physical cleanliness of the program tools, equipment and site.
  6. Undertakes other specific temporary duties as assigned by the Agriculture & Horticulture Coordinator.

QUALIFICATIONS: Be able to prioritize and have flexibility in organizing tasks, especially during periods of visitor interaction.  Must either have experience with large farm animals or an appreciation of their size and care. Be able to make instructions clear to staff and volunteers.  Must have attention to detail and composure under pressure.  This position is physical in nature and candidates must be able to stand for extended periods of time, lift heavy objects and work in a variety of conditions.

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Hale Farm & Village Museum Educator

RESPONSIBILITY: Responsible to the Education Program Manager.
CLASSIFICATION: Part time, non-exempt from overtime
SUPERVISION: N/A
COORDINATION: Works closely with the Education Program Manager to facilitate and enhance educational programming, including school, group and public programs. Activities contribute to the museum’s retail, facility rental, group tour, agricultural, craft and trade and preservation programs.

DUTIES:

          1. Works directly with school groups, youth and the general public, facilitating hands-on educational programming at Hale Farm & Village and outreach locations, including but not limited to schools.
          2. Meets, greets, and checks in groups before the assigned time for their education program.
          3. Reads and researches, as assigned, in preparation for teaching all of the programs offered through the Education Department.
          4. Prepares and maintains the materials used in the in the demonstration and production of assigned areas, as well as for educational programs, including site set-up, clean-up and general assigned maintenance duties.
          5. Participates in the evaluation of programs and provides feedback in a timely and professional manner.
          6. May be asked to help with the development of new program content and methodologies, partnerships, training of new staff, interns and/or volunteers.
          7. Demonstrates additional rural life activities and chores as appropriate to advancing public understanding about farm life in the 19th century Western Reserve, and its relevance today.
          8. Participates in special events sponsored by or at Hale Farm & Village, including mandatory attendance for select Hale Farm community events.
          9. Accountable to the Education Program Manager for authentic, thorough, and engaging presentations to all audiences. This includes but is not necessarily limited to authenticity of dress/appearance, program materials and props, as well as the cleanliness and safety of assigned sites.
          10. Accepts other duties as may be assigned by the Education Program Manager.
          11. As appropriate, may demonstrate the process and contribute to production of a variety of historic crafts & trades or domestic skills specific to early- to mid-19th century rural life, which may include candle making, broom making, spinning, weaving, pottery, and hearth or stove cooking.

QUALIFICATIONS:

          1. Have a desire to teach and work with young people;
          2. Have the ability to work with a wide range of museum personnel, to work independently, but willingly function as a member of a team;
          3. Be able to prioritize, but also have extreme flexibility;
          4. Must exhibit tact, enthusiasm, and professional behavior;
          5. Be dependable and reliable, and able to work to a time schedule;
          6. Possess knowledge of American and Western Reserve history.
          7. Experience in a historic craft & trade area, or arts training and experience in a related area, or the willingness to be trained in new skills as needed;
          8. Be physically able to accomplish routine program tasks, or crafts & trades production and demonstration tasks throughout seasonal conditions.
          9. Training or experience in education is helpful, preferably having an undergraduate degree in social studies, social sciences, humanities, or education; teaching experience in the K-12 range of grades or experience in a museum or youth educational program is beneficial.

All interested applicants should submit a resume and cover letter to Janet Waterman at jwaterman@wrhs.org. No phone calls please.

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Western Reserve Historical Society is an equal opportunity employer.