Employment

 Current Opportunities

 

 

For information regarding our unpaid Summer Internship Opportunities, please visit our Internship Information Page.

 


Hale Farm and Village Seasonal Sales Associate

RESPONSIBILITY: Maintain a high level of guest service within The MarketPlace at Hale Farm and Village, Admissions and the Hale Farm and Village Cafe by delivering knowledgeable and friendly service. Sales Associates have a variety of roles within the Sales Department including, generating sales, merchandising, restocking, cashiering, safeguarding inventory and preparing and holding foods to government standards. The Associate works a flexible work schedule to ensure proper store coverage at all times, including weekends and some evenings.

CLASSIFICATION: Part-time, Seasonal & non-exempt from overtime compensation

COORDINATION: Coordinates with the Retail Sales Manager to carry out daily Admission, MarketPlace and Café operations.

RESPONSIBILITIES:
• Ensure that guests receive outstanding service by providing a friendly environment which includes greeting guests, maintaining solid product knowledge and all other aspects of guest service.
• Maintain a professional appearance and demeanor.
• Proactively interact with guests in a professional manner; ability to make each visitor feel welcome.
• Resolve customer complaints in a professional and efficient manner, calling upon supervisor when needed.
• Provide guidance, assistance and instructions to guests in case of emergency.
• Process admissions, program fees and membership fees.
• Answer phones and provide detailed information to the guest in regards to the museum, MarketPlace and Café.
• Perform sales transactions in POS system throughout shift.
• Issue receipts, refunds, credits, and accurate change due to customers.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change. Balance monies to daily receipts at the end of the shift without incurring any shortage or overage.
• Stays abreast of all Museum events both ongoing and upcoming.
• Aid guests in locating merchandise.
• Must be able to proactively intercept, engage, and demonstrate product to customers and able to effectively communicate product features.
• Be able to effectively communicate product relationship to the museums programming and mission.
• Assist in processing and replenishing merchandise and monitoring floor stock levels; help to maintain an orderly and attractive store and an organized stockroom by keeping merchandise filled and neatly displayed.
• Assist in floor moves, merchandising, display maintenance and housekeeping.
• Assists in the promotion and sales of Museum memberships.
• Follow proper food handling procedures, possess basic knowledge in the use and maintenance of various kitchen operations including but not limited to: Grill, Oven Microwave, Dishwasher, etc.
• Serve customers with food, drinks and other products.
• Explaining menu items and specials, counter service, bussing, delivering food orders, food preparation, cooking, dishwashing, and general cafe presentation and customer service.
• Other duties as assigned by the Hale Farm Retail Sales Manager.

SKILLS & ABILITIES:
• Excellent customer service and communication skills.
• Must naturally enjoy interacting with people of all ages.
• Ability to multi-task and prioritize required.
• Proficiency with relative point of sale software.
• Must be able to multi-task, function as part of a close-knit team, and enjoy working with the public.
• Must be available to work on weekends and occasional evenings.
• Must be available to work extended hours and special events, as needed. Must be available to attend sales and team meetings.
• ServSafe Food Safety Certification recommended, but not required.

QUALIFICATIONS:
• Job-related skills include, but are not limited to initiative, goal orientation, creativity, and communication. Ability to walk/stand for long periods of time is necessary.
• Previous retail, cash-handling, merchandising skills and customer service experience is a plus.
• Previous food service/handling, recommended.
• Essential personality traits include enthusiasm, dependability, flexibility, and integrity.
• Must be outgoing and enthusiastic. Must be professional, courteous, dependable, adaptable, organized and efficient. Must show initiative to sell.
• Must be able to work in a fast paced, child-centric environment that values a diverse clientele.

PHYSICAL DEMANDS AND WORK ENVIRONMENT:
• Physical requirements include long periods of standing, stooping, kneeling, bending, squatting/crouching, crawling/kneeling, pushing/pulling, climbing (ladders) and reaching above the shoulders and lifting of up to 50 lbs.

To apply please send your cover letter and resume to Janet Waterman, HR Associate, at jwaterman@wrhs.org


African American History Archivist

RESPONSIBILITY: Responsible to the Archives & Special Collections Manager for the assessment, inventorying, arrangement, description, processing, preservation of manuscripts and their accompanying finding aids.

CLASSIFICATION: This position is classified as part-time operational and is non-exempt from overtime compensation.

COORDINATION:
1. Coordinates with associated WRHS endeavors for library and archival projects, including exhibitions, public programs, special events, educational programs, heritage management, and as otherwise needed.
2. Maintains associations with a variety of professional organizations to remain current on professional standards and matters in the archives field as well as promote WRHS and its interests

SUPERVISION: Occasionally supervises interns and volunteers.

DUTIES:

1. Supports WRHS’s strategic and operational priorities
2. Arranges, processes, and preserves manuscript collections in order to make them accessible, for both WRHS collections and community partners
3. Describes collections accurately and appropriately in accompanying finding aids.
4. Maintains professional standards for work environment and records of collections – including confidentiality, deed of gifts, stewardship, processing, storage, et cetera.
5. Supports and contributes ideas, content, and other information to the WRHS’s marketing and communication strategy
6. Collaborates with the Cataloging staff and WRHS IT Systems Manager to insure the accurate and timely entry of catalog data for archival collections in the Library’s online cataloging system and with OCLC.
7. Occasional travel, evening and weekend hours will be necessary to accommodate WRHS operations
8. Undertakes other duties as assigned by the Archives & Special Collections Manager

QUALIFICATIONS:

1. Education: Bachelor’s degree in history or related field. Master’s degree in library science (MLIS) with an emphasis on archival processing and management preferred
2. Experience: Two years of archival processing experience, EAD understanding, and knowledge of MPLP required.
3. Outstanding analytical, organizational, project, and time management skills and the ability to work on multiple projects simultaneously.
4. Evidence of active membership, participation, and involvement in professional and scholarly associations related to archives and/or libraries.
5. Ability to be proactive, flexible, and collaborative in order to accomplish library and institutional goals.
6. Successful completion of a background check and drug screening.
7. Demonstrated proficiency and capability with information technology systems in the context of a special collections library and archival program.
8. Experience with legal and ethical standards associated with archival and manuscript collections.
9. Excellent written, verbal skills and strong interpersonal skills.
10. Essential personal traits: exhibit tact, positive disposition, enthusiasm for the profession, dependability, and integrity.
11. Must possess a valid driver’s license and be willing to travel locally.
12. Requires prolonged sitting (chiefly at a computer terminal). Some bending, stopping, and stretching. Occasionally may require lifting up to 50 pounds.

To apply please send your cover letter and resume to Janet Waterman, HR Associate, at jwaterman@wrhs.org


Digital Access Assistant

RESPONSIBILITY:  Responsible to the Archives & Special Collections Manager

CLASSIFICATION: This position is classified as part-time professional, and is non-exempt from overtime compensation.

COORDINATION:
1. Works closely with Library and IT Staff at WRHS.
2. Coordinates with WRHS team to support institutional priorities for exhibitions, public programs, special events, educational programs, and as otherwise needed.

SUPERVISION: Occasionally supervises interns and volunteers.

DUTIES:

1.  Engages in and coordinates with Library team to execute WRHS’s digitization strategy.
2.  Digitizes archival material and uploads digitized materials, including accurate metadata, to the digital repository in a timely manner.
3.  Performs routine quality control on all digitized archival materials.
4.  Participates in the development and maintenance of discovery tools and the Library’s digital repository.
5.  Describes collections accurately and appropriately in accompanying finding aids.
6.  Maintains professional standards for work environment and records of collections – including confidentiality, deed of gifts, stewardship, processing, storage, et cetera.
7.  Works with Library team to ensure proper application of descriptive metadata standards.
8.  Responds to and problem solves customer access and usage opportunities.
9.  Works with patrons and community partners to provide specialized content experiences, programs, and deliverables.
10. Maintains professional, secure, and organized work spaces, including offices, digital lab space, archival storage space, and work rooms.
11. Occasional evening and weekend hours will be necessary to accommodate institutional events and needs.
12. Undertakes other duties as assigned by the Archives & Special Collections Manager.

QUALIFICATIONS:

1.  An acute attention to detail as well as outstanding analytical, organizational, project, and time management skills and the ability to work on concurrent projects.
2.  Knowledge of current metadata standards, including DACS, EAD, MARC, and Dublin Core.
3.  Understanding of digitization standards, including FADGI guidelines and NARA standards.
4.  Knowledge of color correction and image editing software, including IrfanView, FastStone, or Adobe Photoshop.
5.  Experience with archival standards for handling fragile documents.
6.  Ability to be proactive, flexible, and collaborative in order to accomplish library and institutional goals.
7.  Demonstrated proficiency and capability with information technology systems in the context of a special collections library and archival program.
8.  Excellent written, verbal, and interpersonal skills.
9.  Successful completion of a background check and drug screening.
10. Education: Bachelor’s degree in humanities or related field. Preferred: MLIS with an emphasis on archival digital preservation management.
11. Experience: Two years of digitization experience and/or working within a library.
12. Requires prolonged sitting, chiefly at a computer terminal. Some bending, stooping, and stretching. Occasionally may require lifting up to 50 pounds.

To apply please send your cover letter and resume to Janet Waterman, HR Associate, at jwaterman@wrhs.org


Manuscript Processor, Part Time

RESPONSIBILITY: Responsible to the Archives & Special Collections Manager for the assessment, inventorying, arrangement, description, processing, preservation of manuscripts and their accompanying finding aids.

CLASSIFICATION: This position is classified as part-time operational and is non-exempt from overtime compensation.

COORDINATION:
1. Coordinates with associated WRHS endeavors for library and archival projects, including exhibitions, public programs, special events, educational programs, heritage management, and as otherwise needed.
2. Maintains associations with a variety of professional organizations to remain current on professional standards and matters in the archives field as well as promote WRHS and its interests

SUPERVISION: Occasionally supervises interns and volunteers.

DUTIES:
1. Supports WRHS’s strategic and operational priorities
2. Arranges, processes, and preserves manuscript collections in order to make them accessible, for both WRHS collections and community partners
3. Describes collections accurately and appropriately in accompanying finding aids.
4. Maintains professional standards for work environment and records of collections – including confidentiality, deed of gifts, stewardship, processing, storage, et cetera.
5. Supports and contributes ideas, content, and other information to the WRHS’s marketing and communication strategy
6. Collaborates with the Cataloging staff and WRHS IT Systems Manager to insure the accurate and timely entry of catalog data for archival collections in the Library’s online cataloging system and with OCLC.
7. Occasional travel, evening and weekend hours will be necessary to accommodate WRHS operations
8. Undertakes other duties as assigned by the Archives & Special Collections Manager

QUALIFICATIONS:
1. Education: Bachelor’s degree in history or related field. Master’s degree in library science (MLIS) with an emphasis on archival processing and management preferred
2. Experience: Two years of archival processing experience, EAD understanding, and knowledge of MPLP required.
3. Outstanding analytical, organizational, project, and time management skills and the ability to work on multiple projects simultaneously.
4. Evidence of active membership, participation, and involvement in professional and scholarly associations related to archives and/or libraries.
5. Ability to be proactive, flexible, and collaborative in order to accomplish library and institutional goals.
6. Successful completion of a background check and drug screening.
7. Demonstrated proficiency and capability with information technology systems in the context of a special collections library and archival program.
8. Experience with legal and ethical standards associated with archival and manuscript collections.
9. Excellent written, verbal skills and strong interpersonal skills.
10. Essential personal traits: exhibit tact, positive disposition, enthusiasm for the profession, dependability, and integrity.
11. Must possess a valid driver’s license and be willing to travel locally.
12. Requires prolonged sitting (chiefly at a computer terminal). Some bending, stopping, and stretching. Occasionally may require lifting up to 50 pounds.

To apply please send your cover letter and resume to Janet Waterman, HR Associate, at jwaterman@wrhs.org


Hale Farm and Village Advancement Manager

RESPONSIBILITY: The Hale Farm & Village (HFV) Advancement Manager is responsible to the Western Reserve Historical Society VP of Advancement for fundraising activities that directly support HFV operations and projects, including but not necessarily limited to annual support, special events and educational programming as well as capital and preservation projects. The Advancement Manager will be headquartered at HFV, working closely with the Director of HFV to achieve fundraising objectives that support and advance the mission of HFV.

CLASSIFICATION: This position is full-time professional position and is exempt from overtime compensation.

SUPERVISION: Volunteers as assigned.

COORDINATION: HFV is a site that is owned and operated by the Western Reserve Historical Society, a nearly 150-year old institution with five sites across a four county area of northeast Ohio. Although this position is responsible for fundraising at and for HFV, coordination with the WRHS Advancement Office is required. Working with the team to create successful fundraising strategies that take into consideration and leverage WRHS dynamics, and that may involve not only the Director of HFV, but also the President and CEO and key Board members and stakeholders is essential to success in this new position.

RESPONSIBILITIES:
1. Work with the Senior Vice President of Advancement, HFV Director, and President and CEO to create and implement fundraising strategies that directly benefit Hale Farm & Village. This work involves managing the identification, cultivation, solicitation and stewardship of donors to Hale Farm & Village, including individual, foundation and corporate donors.

2. Maintain an active and visible presence in the Great Akron/Summit County community of Funders. Represent HFV at community events as part of WRHS’s and HFV’s continuing efforts to raise the profile and visibility of HFV in the community.

3. Work with the VP of Advancement and the HFV Director to develop a plan for the identification, cultivation, solicitation and stewardship of individual donors.

4. Maintain contact with key foundation and corporate personnel throughout the grant/sponsorship/giving/reporting/stewardship process. Prepare and submit grant proposals, corporate solicitations and acknowledgements. Monitors all grants to ensure that all deadlines are met – from application to final reports, including ongoing stewardship of funders. Prepare all interim and final grant reports.

5. Conducting research to identify prospects in the corporate and foundation communities to grow donor prospect database.

6. Work with HFV Director and Sales Manager to plan and execute fundraising and cultivation events for HFV, in coordination with the WRHS Advancement Office.

7. Perform additional tasks as assigned.

QUALIFICATIONS: The ideal candidate must have an undergraduate degree. Professional experience should include at least two years of Advancement work with a nonprofit organization, preferably a museum or other cultural institution, knowledge of the Akron/Summit County funding community with proven experience in identification, cultivation and solicitation of gifts. Must possess strong communication skills, both in speaking and writing, and demonstrate excellent organization skills with attention to detail. A good working knowledge of Raiser’s Edge is preferred. Must have the ability to problem-solve and multitask under tight deadlines. Maintain effective working relationships with volunteers, donors and staff. Must maintain donor confidentiality at all times. The ability to work in a positive team-oriented environment, but also function autonomously is essential. Nights/weekend hours will be required.

To apply please send your cover letter and resume to Janet Waterman, HR Associate, at jwaterman@wrhs.org


Part-Time Museum Gift Shop Sales Associate

RESPONSIBILITY: Responsible to the Sales Manager for the operations of the retail store including front line sales and customer service, membership and admission, merchandise presentation, and profitability.

CLASSIFICATION: Part-time; non-exempt from overtime compensation

SUPERVISION: N/A

COORDINATION: Coordinates with the Sales Manager to carry out daily store and admissions operations.

RESPONSIBILITY: Providing competent and adequate coverage for the Museum Store and Admissions Desk, including opening and closing responsibilities.

DUTIES:

  1. Greet every guest as they enter the store
  2. Open and close store/admissions as trained
  3. Accurately record all transactions on the point-of-sale system
  4. Keep Sales Manager apprised of merchandise stock levels through spot inventory checks
  5. Assist customers with merchandise selections and/or information on exhibits and events
  6. Promote and sell memberships
  7. Fill mail, web, and phone orders
  8. Keep store area clean and stocked
  9. Assist with physical inventory
  10. Maintain Core Performance Standards:
    1. Commit to a regular schedule
    2. Follow dress code and other codes of conduct as explained in the WRHS employee handbook
  11. Effectively communicate and assist, as needed, with special events
  12. Stay alert at all times to prevent damage and theft
  13. Support income generation initiatives by identifying and recommending programs and activities based on the strengths of the department that will contribute to the financial success of WRHS.
  14. Other duties as assigned       

QUALIFICATIONS:

  1. Previous experience working with the public
  2. Job-related skills include, but are not limited to, interpersonal and customer service skills, interest in sales work, ability to communicate clearly and effectively
  3. Ability to walk/stand for long periods of time
  4. Essential personality traits include enthusiasm, dependability, flexibility, and integrity.
  5. Candidate will embody WRHS core values – integrity, stewardship, connectivity, and innovation.

All interested applicants should submit a resume and cover letter to Janet Waterman at jwaterman@wrhs.org.


Event Facilitator, Cleveland History Center

RESPONSIBILITY: Responsible to the Cleveland History Center Sales Manager for ensuring a safe and positive guest experience, a successful event and to implement and ensure adherence to all established operational policies and procedures.

CLASSIFICATION: This position is classified as part-time, operational and is non-exempt in regards to overtime with regard to overtime compensation.

SUPERVISION: None

COORDINATION: Works with the Sales Manager to provide excellent customer service, and to facilitate and execute private events at the Cleveland History Center in University Circle. Work closely with security, facilities, programming, and sales/admission staff to coordinate the event experience. Work closely with vendor operations to ensure museum and guest safety and quality service.

DUTIES:

1. Oversee the event execution to ensure it meets the needs of the client.

2. Implement and ensure adherence to all established operational policies and procedures.

3. Take charge of any emergency situations occurring in the museum, including the completion of incident reports when necessary.

4. Ensure all incidents, whether guest service or safety, are reported to the CHC leadership team including CHC Director, VP of Facilities, Security Lead, Education & Public Programs Manager and Sales Manager.

5. Ensure and maintain a safe and clean environment for staff and guests. Oversee quality control, sanitation, and maintenance of guest service operation and restroom facilities.

6. Perform extensive physical setup and breakdown for non-catered events, as well as taking out the trash, and set up chairs and tables for said events.

7. Act as liaison for WRHS, rental client, and vendors on day of event.

8. Individual and group visitor control and assistance.

9. Assist the coordination of vendors for private events

10. Maintain open and detailed communication with Sales Manager of event details, outcomes and issues.

11. Protect the collection, premises, employees and visitors against fire, theft, vandalism and other dangers that might result in injury, damage or loss.

12. Control and manage rental inventory.

13. Perform other duties as assigned.

QUALIFICATIONS: Pleasant manner, observant, tactful, resourceful, self-starter, tolerant, honest, alert, neat, and in good health. Conscientious in following regulations and instruction. Can legally handle alcohol. Can lift up to 50 lbs. Can withstand working outdoors in high temperatures and stand for long periods of time. Able to work with a team and motivate others. Must be able to commit to late-night hours, and weekend availability.

All interested applicants should submit a resume and cover letter to Janet Waterman at jwaterman@wrhs.org. No phone calls please.