Employment

 Current Opportunities


Hale Farm & Village Retail Sales Manager

RESPONSIBILITY:        This position is responsible to the Director of Sales and Marketing at Hale Farm and Village.
CLASSIFICATION:        This position is classified as full-time, professional, and the incumbent is exempt from overtime compensation. Hours and schedule will change seasonally for accommodate museum operations. Weekends are required.
SUPERVISION:             Hale Farm and Village Sales/Admissions team, Hale Café staff, as well as volunteers and/or interns.
COORDINATION:        Coordinates closely with the Hale Farm & Village Director of Sales & Marketing and as needed with the Education & Public Programs Manager to develop/maintain sales and merchandise inventory strategies. Coordinate with Director of Sales & Marketing for day-to-day operations, as well as, development and maintenance of the MarketPlace, Ecommerce site, Hale Café, and special events. Coordinate financial reporting and administrative support with the HFV / WRHS Business Office.  Contributes to and participates in collaborative efforts between HFV MarketPlace/admissions and other WRHS departments and sites. Offers ideas and suggestions for expanding and unifying sales efforts across the institution.  Supports income generation initiatives by identifying and recommending programs and activities based on the strengths of the department that will contribute to the fiscal success of WRHS.

Objective: Grow HFV retail revenue by providing guests with a unique shopping experience both onsite and web-based where they discover one of a kind HFV hand-made artisan pieces and a variety of historically inspired, Made In Ohio, and quality museum merchandise.

DUTIES:

      1. Maintain a flow of product and merchandise to support level of sales
      2. Responsible for daily closing reports, procedures and receipts
      3. Manage and administer the point of sale system for HFV, consistent with WRHS guidelines
      4. Assist the Director of Sales and Marketing in developing and acts as manager and administer for the ecommerce HFV sales site.
      5. Implements an effective visual presentation of product and merchandise both onsite and web-based.
      6. Supports and contributes ideas and information to the HFV section of the WRHS and ecommerce web site as it relates to admissions and retail sales.
      7. Maintains the highest level of customer service
      8. Supports all WRHS Membership programs
      9. Maintain, develop and train an efficient, dedicated sales team
      10. Manage and perform all admission functions and supervise admission staff.
      11. Control retail and wholesale store operating expenses and complies with WRHS accounting systems and procedures.

Food Service

      1. Direct all HFV revenue initiatives for in house and/or contracted food service providers in coordination with the HFV Director and Director of Sales and Marketing.
      2. Maintains Hale Café area in to county health code standards and Serve Safe Standards.
      3. Assists with organizing all HFV related preferred caterer or food vendor details for special events

QUALIFICATIONS:

      1.  Job-related skills include, but are not limited to initiative, goal      orientation, creativity, and communication. Ability to walk/stand for long periods of time is necessary. Ability to manage time effectively is critical, and ability to thrive within a team environment is essential.
      2. Bachelor’s Degree required; Degree in Sales, Marketing, Hospitality, American History or a related field preferred, but not necessarily required.
      3. Minimum three years of previous retail sales experience required experience in a museum and/or a non-profit retail operation desirable, but not necessarily required. Ecommerce website experience and maintenance preferred.
      4. Experience working with the public required
      5. Essential personality traits include enthusiasm, dependability, flexibility, integrity.
      6. Qualified candidates must subscribe to the highest levels of customer service

DATES OF EMPLOYMENT:

Full time, weekends, times depend on museum seasonal schedule.

All interested applicants should submit a resume and cover letter to Janet Waterman at jwaterman@wrhs.org. No phone calls please.

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Hale Farm & Village Museum Educator

RESPONSIBILITY: Responsible to the Education Program Manager.
CLASSIFICATION: Part time, non-exempt from overtime
SUPERVISION: N/A
COORDINATION: Works closely with the Education Program Manager to facilitate and enhance educational programming, including school, group and public programs. Activities contribute to the museum’s retail, facility rental, group tour, agricultural, craft and trade and preservation programs.
DUTIES:

          1. Works directly with school groups, youth and the general public, facilitating hands-on educational programming at Hale Farm & Village and outreach locations, including but not limited to schools.
          2. Meets, greets, and checks in groups before the assigned time for their education program.
          3. Reads and researches, as assigned, in preparation for teaching all of the programs offered through the Education Department.
          4. Prepares and maintains the materials used in the in the demonstration and production of assigned areas, as well as for educational programs, including site set-up, clean-up and general assigned maintenance duties.
          5. Participates in the evaluation of programs and provides feedback in a timely and professional manner.
          6. May be asked to help with the development of new program content and methodologies, partnerships, training of new staff, interns and/or volunteers.
          7. Demonstrates additional rural life activities and chores as appropriate to advancing public understanding about farm life in the 19th century Western Reserve, and its relevance today.
          8. Participates in special events sponsored by or at Hale Farm & Village, including mandatory attendance for select Hale Farm community events.
          9. Accountable to the Education Program Manager for authentic, thorough, and engaging presentations to all audiences. This includes but is not necessarily limited to authenticity of dress/appearance, program materials and props, as well as the cleanliness and safety of assigned sites.
          10. Accepts other duties as may be assigned by the Education Program Manager.
          11. As appropriate, may demonstrate the process and contribute to production of a variety of historic crafts & trades or domestic skills specific to early- to mid-19th century rural life, which may include candle making, broom making, spinning, weaving, pottery, and hearth or stove cooking.

QUALIFICATIONS:

          1. Have a desire to teach and work with young people;
          2. Have the ability to work with a wide range of museum personnel, to work independently, but willingly function as a member of a team;
          3. Be able to prioritize, but also have extreme flexibility;
          4. Must exhibit tact, enthusiasm, and professional behavior;
          5. Be dependable and reliable, and able to work to a time schedule;
          6. Possess knowledge of American and Western Reserve history.
          7. Experience in a historic craft & trade area, or arts training and experience in a related area, or the willingness to be trained in new skills as needed;
          8. Be physically able to accomplish routine program tasks, or crafts & trades production and demonstration tasks throughout seasonal conditions.
          9. Training or experience in education is helpful, preferably having an undergraduate degree in social studies, social sciences, humanities, or education; teaching experience in the K-12 range of grades or experience in a museum or youth educational program is beneficial.

All interested applicants should submit a resume and cover letter to Janet Waterman at jwaterman@wrhs.org. No phone calls please.

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Western Reserve Historical Society is an equal opportunity employer.