Employment

 Current Opportunities


Director of the Research Library, Cleveland History Center

RESPONSIBILITY:  Responsible to the President & CEO for the administration of all Research Library functions throughout the Western Reserve Historical Society (WRHS) and for the growth, use, and maintenance of its collections, for coordinating the activities of assigned staff, for creating and managing fundraising initiatives, and for assuring that programs operate responsibly and within the limits of the approved budget.

CLASSIFICATION:  This position is classified as full-time administrative and is exempt from overtime compensation.

SUPERVISION:  Supervises the Research Library’s regular full-time and part-time employees, persons employed under the terms of specials grants pertaining to the library, volunteers, consultants, vendors, and others as authorized under the annual budget.

COORDINATION:

  1. Promotes Research Library involvement in exhibits, programming, education, fundraising, retail sales and development, marketing, and other intra institutional activities and seeks partnerships with other cultural institutions.
  2. Reaches out to pertinent constituencies in the community to engender interest in and use and support of WRHS in general and the Research Library in particular.
  3. Maintains association with a variety of professional organizations to remain current on professional matters in the archival and library fields and to promote the interests of WRHS and its Research Library.
  4. Serves as ex-officio member of Research Library auxiliaries

DUTIES:

  1. Coordinates budget preparation for the Research Library with the President & CEO and assures that the department operates within its approved annual budget, that all funded programs are successfully administered and implemented, and that all WRHS policies are followed
  2. Aggressively develops and oversees the implementation of Research Library programs and collection priorities within the context of overall institutional goals and objectives.
  3. In collaboration with the President & CEO, actively seeks grants and financial support for Research Library and other institutional purposes and develops and implements earned income initiatives that support operational expenses.
  4. Spearheads the expansion of technology applications throughout the research Library assuring that the department is technologically up-to-date and that the Research Library pages of the WRHS website contain accurate information and are used to the fullest extent possible to promote use of the Research Library and to generate income.
  5. Assures the maintenance of adequate security, storage, and computerized collections management for all library collections, and assured proper controls and uses of these collections
  6. Recommends policies relating to staffing, collections and program development for the library, including genealogy and family history, with special attention to collecting priorities.
  7. Develops and manages a first class staff of professionals; encourages staff participation in professional organizations; develops and manages in-house training in advanced information technology and archival methods to keep staff current with evolving practices as well as to enhance access to the collections for research and use/replication of content-based materials for programs and exhibits.
  8. Develops and implements programs and initiatives to increase the annual number and variety of patrons and researchers utilizing library collections and resources in the Reference Room.
  9. In collaboration with the Education and Public Programming Department, actively develops strategies for education programs for school, youth, and general audiences that involve the Research Center and the use of library materials, for securing grant funding for combined library and education initiatives, and for promoting new earned income initiatives based on using library materials for educational purposes.
  10. Undertakes other specific duties as assigned by the President & CEO.

QUALIFICATIONS:

  1. The Director of the Research Library is an administrative position of WRHS that requires advanced academic training, substantial work experience, achievement in the field, proven leadership skills, willingness to be a team player and serve as a member of a management team, proven success in fundraising and project management, and unquestionable honesty and integrity
  2. Educational requirement is an ALA-accredited degree in library and information science (archival concentration preferred) or advanced degree (Ph.D. preferred) in American History or related field; certification in archives desired.
  3. Professional level experience of at least five years in a research library, archives, or manuscripts repository with at least five years significant administrative experience during which time the candidate has demonstrated job-related initiative, goal orientation, creativity, achievement and growth
  4. Experience must also include demonstrated knowledge of and work in the area of automation and on-line access to archival/library resources and scholarship evidenced by publications, teaching, or the presentation of papers in one or several of the following fields: American history, archival issues, family history and automation
  5. Essential personal traits include honesty, loyalty, enthusiasm, excellent communication skills, and the capacity to work with a variety of people ranging from entry level employees to major donors

Please submit a cover letter and resume to Janet Waterman at jwaterman@wrhs.org or to Western Reserve Historical Society, 10825 East Blvd, Cleveland, OH  44106.

Deadline to apply is July 15, 2015.

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Guest Services Associate, Cleveland History Center

Responsibility:  Responsible to the Sales Manager for providing excellent guest service and coordination for museum guests including, but not limited to, daily visitation and private events.
Classification:  This position is classified as part-time, and is non-exempt from overtime compensation.
Supervision:  N/A
Coordination:  Coordinates activities with the front line staff at the History Center.  Coordinates with vendors and point person/client for private events to tour facilities and organize functions.

Duties:

  1. Individual and group visitor control and assistance.
  2. Assist with incoming calls and admission inquiries.
  3. Execute daily operation regarding group and individual ticket and museum store sales.
  4. Support the carousel operation by upholding guest services standards & maintaining rider safety.  These are clearly stated in the Carousel Operating Manual.  They include:
    1. Greet guests in a cheerful manner
    2. Follow and enforce all rules of the ride.
    3. Watch for guests that may need assistance getting on or off the carousel.
    4. Before starting the ride… make sure guests are seated properly, standing near and holding on to their child, all gates are closed and latched.
    5. Do not leave the carousel unattended while it is in motion.
      Minimize conversations and focus on the ride and guest safety.
    6. Be alert at all times – no use of electronic devices.
  5. Keeps supervisors informed of key issues – including safety, maintenance, and guest service issues.
  6. Receive complaints and resolves them when possible.  Informs supervisor of all guest feedback – positive or negative.
  7. Performs duties in a safe and efficient manner to maintain a safe work environment.
  8. Accurately record all transactions on the point-of-sale system.
  9. Ensures high standards of WRHS by actions, appearance, and attitude at all times and in all places.
  10. Assist customers with merchandise selections and/or information about museum galleries, exhibits, and events.
  11. Promote and sell memberships.
  12. Support the Sales Manager to conduct site tours of the History Center to interested clients on a one-to-one basis.
  13. Assist the coordination of logistics for site rentals.  Be on site from start to finish for assigned events.
  14. Assist in controlling alcohol inventory for private parties.
  15. Maintain Core Performance Standards:
    1. Commit to a regular schedule
    2. Follow dress code and other codes of conduct as explained in the WRHS employee handbook
  16. Stay alert at all times to prevent damage and theft.
  17. Support income generation initiatives by identifying and recommending programs and activities based on the strengths of the department that will contribute to the financial success of WRHS.
  18. Other duties as assigned by the Sales Manager

Qualifications:

  1. Previous experience working with the public.
  2. Job-related skills include, but are not limited to, initiative, goal orientation, creativity, organization, and communication.
  3. Candidate will possess a pleasant manner, be observant, tactful, tolerant, honest, alert, and in good health.
  4. Able to work with a team and motivate people.

Requirements:

  1. Must be able to stand for long periods of time.
  2. Must be able to lift minimum 25 lbs.
  3. Must have flexibility to work nights and weekends.
  4. Must uphold the WRHS Core Values – Integrity, Stewardship, Connectivity, Innovation

Please submit your resume to Angie Lowrie at alowrie@wrhs.org.  No phone calls please.
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Event Coordinator, Cleveland History Center

RESPONSIBILITY:  Responsible to the Sales Manager
CLASSIFICATION: This position is classified as operational and is non-exempt with regard to overtime compensation.
SUPERVISION:  None
COORDINATION: Works with the Sales Manager to provide excellent customer service and to oversee the execution of private events at the Cleveland History Center in University Circle.
DUTIES:

  1. Individual and group visitor control and assistance.
  2. Assist the coordination of logistics for site rentals
  3. Protect the collection, premises, employees and visitors against fire, theft, vandalism and other dangers that might result in injury, damage or loss.
  4. Oversee the event execution to ensure it meets the needs of the client.
  5. Act as liaison for WRHS, rental client, and vendors on day of event.
  6. Control and manage rental inventory.
  7. Perform physical setup and breakdown for non-catered events, as well as taking out the trash, and set up chairs and tables for said events.
  8. Maintain open and detailed communication with Sales Manager of event details, outcomes and issues.

QUALIFICATIONS:Pleasant manner, observant, tactful, tolerant, honest, alert, neat and in good health.  Conscientious in following regulations and instruction. Can legally handle alcohol. Able to lift up to 50 lbs.

Please submit your resume to Jackie Nachman at jnachman@wrhs.org.  No phone calls please.
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Hale Farm & Village Rental Event Staff

Responsibility:    This position is responsible to the Sales Staff Lead at Hale Farm and Village.
Classification:    Part time, non-exempt from overtime
Coordination:    This is a part time customer service/security/maintenance position.  Working in conjunction with full-time Hale Farm and Village staff, employee is responsible for ensuring the rental customer needs are met and that rental customers have a safe and fun experience at HFV.

Duties:

  1. Protect the collection, premises, employees and visitors against fire, theft, vandalism and other dangers that might result in injury, damage or loss
  2. Conduct regular inspections of the premises and other duties as assigned
  3. Set-up and take down of tables and banquet furniture
  4. Restroom maintenance
  5. Ensure visitors remain in appropriate rented areas
  6. Remain alert while on duty and to be aware of the activities within the designated post
  7. Maintain confidentiality within the department
  8. May be assigned other tasks necessary to assure the operational function of Hale Farm & Village

Qualifications:

  1. Experience with customer service
  2. Comfortable speaking publicly
  3. Ability to lift 25 pounds
  4. Must be able to sit or stand for extended periods of time
  5. Must be able to do light duty cleaning

Dates of Employment:
March through December weekends and evenings, times depend on rental schedule.
Typically evening rentals are 4pm to 12am

Please email your resume to Janet Waterman at jwaterman@wrhs.org or mail to Hale Farm & Village, Attn HR: Rental Staff,  PO Box 296, Bath, OH  44210.

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Western Reserve Historical Society is an equal opportunity employer.


Hale Farm & Village Sales Associate (Museum Store and Café)

Responsibility:    Responsible to the Sales Manager, Sale Lead and/or Management team for assisting with the operations of the museum store, admissions and café, including front line sales and customer service, accuracy, and profitability.
Classification:    Part time, non-exempt from overtime
Coordination:   Coordinates with the Sales Manager, Sales Lead, and Manager on Duty to carry out daily admission, retail and cafe operations.

Responsibilites:

Maintains a high level of customer service:

  1. Assists in answering all customer questions and concerns.
  2. Answers phones in a pleasant and knowledgeable manner.
  3. Maintains key knowledge about Hale Farm history, daily and special programming and special events.
  4. Carries out all policies and procedures for guest services
  5. Handles customer purchases and returns in either Marketplace, Café of Admissions
  6. Communicates special orders and notifies customers of their arrival.
  7. Performs all admission functions.

Maintains a flow of merchandise to support level of sales:

  1. Accurately record all transactions on the point-of-sale system.
  2. Keeps store and café stocked appropriately from inventory.
  3. Communicates with management as to inventory levels and necessities.
  4. Keeps accurate inventories as assigned by management.

Implements an effective visual presentation of merchandise including appropriate signage:

  1. Maintains a clean and safe work environment, including store, café, and common areas of Gatehouse.
  2. Perform weekly assigned cleaning and maintenance tasks.
  3. Maintains fixtures and equipment. Report issues to Sales Manager.
  4. Works with Sales Manager or Sales Lead to maintain professional and attractive signage and promotional displays.

Maintains Café operations to Health Department, Serve-Safe and management standards.

  1. Maintain absolute cleanliness of all areas of the Cafe, including
  2. kitchen equipment, food storage areas, as well as the restaurant dining areas.
  3. Must comply with all state health codes and regulations regarding food safety and alcohol consumption.
  4. Prepares a limited café menu as assigned and/or needed throughout the work week.
  5. Uses all equipment properly and maintains equipment correctly.

Maintain Core Performance Standards:

  1. Commits to a regular schedule.
  2. Follows dress code and other codes of conduct.
  3. Provides additional assistance for key events.
  4. Comply with the Society’s accounting systems and procedures:
  5. Follows procedures for transfer of daily sales receipts to the manager on duty or business office on a timely basis.
  6. Assists to controls operating expenses, including, but not limited to, supplies, merchandise, and equipment.

Other duties as assigned by the Hale Farm Sales Manager, Sales Lead or Management staff.

Qualifications:

  1. Job-related skills include, but are not limited to initiative, goal orientation, creativity, and communication.  Ability to walk/stand for long periods of time is necessary.
  2. Essential personality traits include enthusiasm, dependability, flexibility, and integrity.
  3. Sales and food service background is desirable.

Please email your resume to Janet Waterman at jwaterman@wrhs.org or mail to Hale Farm & Village, Attn HR: Sales Associate,  PO Box 296, Bath, OH  44210.

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Hale Farm & Village Tram Driver

Job description/responsibilities:  This is a position of great responsibility and customer service picking-up and dropping off visitors to and from Hale Farm & Village and the Cuyahoga Valley Scenic Railroad.  Responsibilities include ensuring the vehicles are clean, in safe working order and fueled at the beginning of each day. When the tram does not run, the person will be assigned to other Hale Farm & Village site needs including but not limited to maintenance, custodial, and grounds keeping.

Qualifications:

  1. Clean driving record
  2. Valid Ohio driver’s license
  3. Experience operating material handling equipment preferred (fork lift etc.)
  4. Experience pulling trailers preferred but not required
  5. Comfortable speaking publicly
  6. Ability to lift 25 pounds
  7. Must be able to sit for extended periods of time with out air conditioning
  8. Must be able to work outdoors in all weather conditions

Dates of Employment:  June through October – Wednesday through Sunday. 9:30am to 3pm

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Hale Farm & Village Seasonal Grounds Maintenance

RESPONSIBILITY:  Responsible to the Site Manager
CLASSIFICATION:  This position is classified as seasonal and non-exempt from overtime compensation.
SUPERVISION:  This position has no supervisory responsibility.
COORDINATION:   Under the guidance of the Property Manager/Site Manager or Director, works with Hale Farm & Village’s departments and auxiliaries on a daily basis as well as for special events and programs.

DUTIES:

  1. Landscape maintenance including, but not limited to, trash pickup, weeding, planting, mowing, weed eating and brush removal.
  2. General site and vehicle maintenance including, but not limited to buildings, grounds, systems, and equipment.
  3. Undertakes other duties as assigned

QUALIFICATIONS:

  1. Physically fit with the ability to lift, bend, and carry 50 Lbs. minimum. Experience using chain saw to fall trees and split wood.
  2. Pleasant, honest, reliable, self-motivated, team worker, punctual, neat, with an ability to follow policies and work details. Ability to stand for extended periods of time. Ability to work in extreme environments.

Please email your resume to Janet Waterman at jwaterman@wrhs.org.
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Hale Farm & Village Development Officer

RESPONSIBILITY: The Hale Farm & Village (HFV) Development Officer is responsible to the Western Reserve Historical Society VP of Development for fundraising activities that directly support HFV operations and projects, including but not necessarily limited to annual support, special events and educational programming as well as capital and preservation projects.  The Development Officer will be headquartered at HFV, working closely with the Director of HFV to achieve fundraising objectives that support and advance the mission of HFV.
CLASSIFICATION: This position is full-time professional position and is exempt from overtime compensation.
SUPERVISION: Volunteers as assigned.
COORDINATION: HFV is a site that is owned and operated by the Western Reserve Historical Society, a nearly 150-year old institution with five sites across a four county area of northeast Ohio.  Although this position is responsible for fundraising at and for HFV, coordination with the WRHS Development Office is required.  Working with the team to create successful fundraising strategies that take into consideration and leverage WRHS dynamics, and that may involve not only the Director of HFV, but also the President and CEO and key Board members and stakeholders is essential to success in this new position.
RESPONSIBILITIES:

  1. Work with the VP of Development, HFV Director, and President and CEO to create and implement fundraising strategies that directly benefit Hale Farm & Village.  This work involves managing the identification, cultivation, solicitation and stewardship of donors to Hale Farm & Village, including individual, foundation and corporate donors.
  2. Maintain an active and visible presence in the Great Akron/Summit County community of Funders. Represent HFV at community events as part of WRHS’s and HFV’s continuing efforts to raise the profile and visibility of HFV in the community.
  3. Work with the VP of Development and the HFV Director to develop a plan for the identification, cultivation, solicitation and stewardship of individual donors.
  4. Maintain contact with key foundation and corporate personnel throughout the grant/sponsorship/giving/reporting/stewardship process. Prepare and submit grant proposals, corporate solicitations and acknowledgements. Monitors all grants to ensure that all deadlines are met – from application to final reports, including ongoing stewardship of funders.  Prepare all interim and final grant reports.
  5. Conducting research to identify prospects in the corporate and foundation communities to grow donor prospect database.
  6. Work with HFV Director and Sales Manager to plan and execute fundraising and cultivation events for HFV, in coordination with the WRHS Development Office.
  7. Perform additional tasks as assigned.

QUALIFICATIONS:

  1. The ideal candidate must have an undergraduate degree. Professional experience should include at least two years of development work with a nonprofit organization, preferably a museum or other cultural institution, with proven experience in identification, cultivation and solicitation of gifts.
  2. Must possess strong communication skills, both in speaking and writing, and demonstrate excellent organization skills with attention to detail.
  3. A good working knowledge of Raiser’s Edge is preferred.
  4. Must have the ability to problem-solve and multitask under tight deadlines.
  5. Maintain effective working relationships with volunteers, donors and staff. Must maintain donor confidentiality at all times.
  6. The ability to work in a positive team-oriented environment, but also function autonomously is essential.
  7. Nights/weekend hours will be required.

All interested applicants should submit a resume and cover letter to Janet Waterman at jwaterman@wrhs.org. No phone calls please.

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Hale Farm & Village Museum Educator

RESPONSIBILITY: Responsible to the Education Program Manager.
CLASSIFICATION: Part time, non-exempt from overtime
SUPERVISION: N/A
COORDINATION: Works closely with the Education Program Manager to facilitate and enhance educational programming, including school, group and public programs. Activities contribute to the museum’s retail, facility rental, group tour, agricultural, craft and trade and preservation programs.
DUTIES:

  1. Works directly with school groups, youth and the general public, facilitating hands-on educational programming at Hale Farm & Village and outreach locations, including but not limited to schools.
  2. Meets, greets, and checks in groups before the assigned time for their education program.
  3. Reads and researches, as assigned, in preparation for teaching all of the programs offered through the Education Department.
  4. Prepares and maintains the materials used in the educational programs, including site set-up, clean-up and general assigned maintenance duties.
  5. Participates in the evaluation of programs and provides feedback in a timely and professional manner.
  6. May be asked to help with the development of new program content and methodologies, partnerships, training of new staff, interns and/or volunteers.
  7. Demonstrate variety of rural life activities and chores as appropriate to advancing public understanding about farm life in the 19th century Western Reserve, and its relevance today.
  8. Participates in special events sponsored by or at Hale Farm & Village, including mandatory attendance for select Hale Farm community events.
  9. Accountable to the Education Program Manager for authentic, thorough, and engaging presentations to all audiences. This includes but is not necessarily limited to authenticity of dress/appearance, program materials and props, as well as the cleanliness and safety of assigned sites.
  10. Accepts other duties as may be assigned by the Education Program Manager

QUALIFICATIONS:

  1. Have a desire to teach and work with young people;
  2. Have the ability to work with a wide range of museum personnel, to work independently, but willingly function as a member of a team;
  3. Be able to prioritize, but also have extreme flexibility;
  4. Must exhibit tact, enthusiasm, and professional behavior;
  5. Be dependable and reliable; be able to work to a time schedule;
  6. Possess knowledge of American and Western Reserve history, and training or experience in education is helpful, preferably having an undergraduate degree in social studies, social sciences, humanities, or education; teaching experience in the K-12 range of grades or experience in a museum or youth educational program is beneficial.

All interested applicants should submit a resume and cover letter to Janet Waterman at jwaterman@wrhs.org. No phone calls please.

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Western Reserve Historical Society is an equal opportunity employer.