Employment

 

 

 

 

Current Opportunities

 

Cataloger / Digitization Specialist

Responsibility:  Responsible to the Library Director

Classification:  This position is classified as full-time professional and is non-exempt from overtime compensation.

Supervision:  Supervises interns, volunteers, and contractual staff.

Coordination:
1.  Works closely with curatorial, reference, and IT staff at the WRHS.
2.  Maintains liaison with area libraries and regional schools of library science and information science to enhance internship opportunities and recruit volunteers.

Duties:
1.  Oversees all on-line cataloging (original and copy) activities of print materials for the WRHS Library, including retrospective cataloging of existing collections, and the cataloging of new acquisitions.
2.  Administers Cuadra STAR collection management system.
3.  Engages in and coordinates with curatorial and special projects staff the digitization of Library collections materials.
4.  Participates in development and maintenance of discovery tools and the Library’s digital repository.
5.  Works with curatorial staff to ensure proper application of descriptive metadata standards.
6.  Works, in cooperation with curatorial staff, in effectively managing collection storage spaces.
7.  Assists in the deaccessioning of duplicate and non-mission related materials from the collection.
8.  Works with the Library Director, reference staff, and Genealogical Advisory Committee in selecting published materials (books, pamphlets, ephemera, etc.) for permanent addition to the collections of the Library.
9.  Works with the Development Coordinator to secure volunteers and interns for work in library-archives activities in areas relating to the duties enumerated above.
10. Contributes informative and timely data to the WRHS website.

Qualifications
:
1.  Masters in Library Science or Information Science with emphasis on cataloging and on-line access to bibliographic resources.
2.  Experience:  Two years library experience in technical services or cataloging department preferred, experience cataloging in USMARC format on OCLC desirable.
3.  Knowledge of techniques and best practices for scanning and describing multiple formats of materials including bound volumes, flat paper, photographs, and oversize items.
4.  Knowledge of current cataloging and metadata standards, including RDA, DACS, EAD, and Dublin Core.
5.   Knowledge of pending and proposed new protocols for on-line cataloging systems highly desirable.
6.  Personal traits:  Trustworthy, motivated, neat, orderly, attentive to detail, and interested in evolving library, archival and information technologies.

Please submit your cover letter and resume to Richard Shrake at rshrake@wrhs.org or mail your application to Western Reserve Historical Society, Attn HR: Cataloger, 10825 East Blvd, Cleveland, OH 44106. No phone calls please.  Deadline to apply is November 30, 2014.

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Entrepreneurship Education Coordinator

Responsibility: This position is responsible to the Project Manager for the development and successful implementation of all programming, specifically CMSD Youth Entrepreneurship Education presented by WRHS, both on and off site.

Classification: This temporary, 12 month position is classified as full-time professional and is exempt with regard to overtime compensation.

Supervision: This position is responsible for supervising on-site field experiences, professional development, and assessments.

Coordination:
1. Coordinates the operational needs of entrepreneurship education experiences with the History Center Education and Public Programs Manager and Hale Farm & Village Education and Public Programs Manager, at both locations.
2. Contributes to and participates in collaborative efforts between WRHS and community partners regarding entrepreneurship education experiences.

Duties:
1. Works on collegial basis with WRHS staff and community partners to coordinate, implement and evaluate entrepreneurship education experiences.
2. Increase the teachers and students served by the project.
3. Develop, review, update, and execute entrepreneurship education experiences, including curriculum.
4. Develop and implement professional development for WRHS staff and project partners.
5. Ensures and maintains high standards of quality for all entrepreneurship education experiences presented by the WRHS.
6. Communicates data, logistical and operational needs to Education and Public Programs Coordinators, on a daily basis.
7. Develop and interpret participant evaluations for programs, utilizing feedback to improve experiences.
8. Drafts detailed reports for WRHS and project partners
9. Compile an ongoing resource of photographs, student work and other documentation of the continuum outlined in the project to include both WRHS sites and partner sites.
10. Draft articles on project progress to submit for publication.
11. Undertakes other specific temporary duties as assigned.

Qualifications:
1. Self-starter with entrepreneurial spirit.
2. The ability to communicate effectively with others, manage details, and maintain stability under pressure.
3. The incumbent must possess an undergraduate degree in education, museum studies, non-profit management, entrepreneurship or related field.
4. Knowledge of Northeast Ohio History and local entrepreneurship ecosystem.
5. Knowledge of standards-based curriculum.
6. The ability to engage all age-levels and audiences.
7. Creativity, enthusiasm, positive demeanor, confidentiality, and reliability.
8. Must be willing to work a flexible schedule to assist with and manage the periodic weekend and evening program needs of WRHS.
9. Working knowledge of spreadsheets, Google Docs, Microsoft Excel, Access and other Microsoft software.

Please submit your cover letter and resume to Lori Smith at lsmith@wrhs.org.  No phone calls please.

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Carousel Operator

Responsibility:  Responsible to the Sales Manager for providing excellent guest service for museum guests including, but not limited to, daily visitation and private events.  Responsibilities include ensuring the carousel ride is clean, in safe working order, and that guest safety and satisfaction is a priority.

Classification:  This position is classified as full time, and is exempt from overtime compensation.

Coordination:
1.  Coordinates activities with the front line staff at the History Center.
2.  Coordinates ride maintenance with Vice President of Facilities.
3.  Coordinates with vendors and point person/client for private events to tour facilities and organize functions.

Duties:
1.  Responsible for the overall operation of the Carousel, ensuring that it is open and ready for business and all guests have a positive experience.  Rider safety and guest service is a priority.
2.  Follows all policies and procedures relative to daily visitor access-related operations:  admissions, telephone, signage, orientation materials, visitor comment/complaint(s)
3.  Uphold guest services standards & Maintain rider safety.  These are clearly stated in the Carousel Operating Manual.  They include but are not limited to:
a.  Greet guests in a cheerful manner
b.    Follow and enforce all rules of the ride.
c.    Watch for guests that may need assistance getting on or off the carousel.
d.    Before starting the ride… make sure guests are seated properly, standing near and holding on to their child, all gates are closed and latched.
e.    Do not leave the carousel unattended while it is in motion.
f.    Minimize conversations and focus on the ride and guest safety.
g.    Be alert at all times – no use of electronic devices.
4.  Responsible to schedule and supervise team of spotters and volunteers to ensure proper coverage for all periods that the ride is operating, including public hours and private events.
5.  Responsible to ensure routine daily and monthly maintenance needs are met.  Keeps VP of Facilities informed of any mechanical issues and follows up to ensure their timely repair.
6.  Keeps supervisors informed of key issues – including safety, maintenance, and guest service issues.
7.  Receive complaints and resolve them when possible.  Inform supervisor of all guest feedback – positive or negative.
8.  Performs duties in a safe and efficient manner to maintain a safe work environment.
9.  Ensures high standards of WRHS by actions, appearance, and attitude at all times and in all places.
10. Supports institution-wide evaluation and data collection programs, including visitor experience, exhibits, public programs, and research services.
11. Promote and sell memberships.
12. Maintain Core Performance Standards:
a.    Commit to a regular schedule (Wed-Sunday)
b.    Follow dress code and other codes of conduct as explained in the WRHS employee handbook
13. Support income generation initiatives by identifying and recommending programs and activities based on the strengths of the department and that will contribute to the financial success of WRHS.
14. Other duties as assigned by the Sales Manager

Qualifications:

1.  Previous experience working with the public.
2.  Job-related skills include, but are not limited to, initiative, goal orientation, creativity, organization, communication, and physical stamina.
3.  Essential personal traits include enthusiasm, dependability, tact, flexibility, and the capacity to work with a variety of people of all ages and backgrounds with a focus on the customer.
4.  Able to work with a team and motivate people.

Requirements:

1.  Must be able to stand for long periods of time.
2.  Must be able to lift minimum 25 lbs.
3.  Must have flexibility to work nights and weekends.
4.  Must uphold the WRHS Core Values – Integrity, Stewardship, Connectivity, Innovation

Please submit your cover letter and resume to Angie Lowrie at alowrie@wrhs.org or mail your application to Western Reserve Historical Society, Attn HR: Carousel Operator, 10825 East Blvd, Cleveland, OH 44106. No phone calls please.

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Guest Services Associate

Responsibility:  Responsible to the Sales Manager for providing excellent guest service and coordination for museum guests including, but not limited to, daily visitation and private events.

Classification:  This position is classified as part-time, and is non-exempt from overtime compensation.

Supervision:  N/A

Coordination:  Coordinates activities with the front line staff at the History Center.  Coordinates with vendors and point person/client for private events to tour facilities and organize functions.

Duties:
1.   Individual and group visitor control and assistance.
2.   Assist with incoming calls and admission inquiries.
3.   Execute daily operation regarding group and individual ticket and museum store sales.
4.   Support the carousel operation by upholding guest services standards & maintaining rider safety.  These are clearly stated in the Carousel Operating Manual.  They include:
a.  Greet guests in a cheerful manner
b.  Follow and enforce all rules of the ride.
c.  Watch for guests that may need assistance getting on or off the carousel.
d.  Before starting the ride… make sure guests are seated properly, standing near and holding on to their child, all gates are closed and latched.
e.  Do not leave the carousel unattended while it is in motion.
f.  Minimize conversations and focus on the ride and guest safety.
g.  Be alert at all times – no use of electronic devices.
5.   Keeps supervisors informed of key issues – including safety, maintenance, and guest service issues.
6.   Receive complaints and resolves them when possible.  Informs supervisor of all guest feedback – positive or negative.
7.   Performs duties in a safe and efficient manner to maintain a safe work environment.
8.   Accurately record all transactions on the point-of-sale system.
9.   Ensures high standards of WRHS by actions, appearance, and attitude at all times and in all places.
10.  Assist customers with merchandise selections and/or information about museum galleries, exhibits, and events.
11.  Promote and sell memberships.
12.  Support the Sales Manager to conduct site tours of the History Center to interested clients on a one-to-one basis.
13.  Assist the coordination of logistics for site rentals.  Be on site from start to finish for assigned events.
14.  Assist in controlling alcohol inventory for private parties.
15.  Maintain Core Performance Standards:
a.  Commit to a regular schedule
b.  Follow dress code and other codes of conduct as explained in the WRHS employee handbook
16.  Stay alert at all times to prevent damage and theft.
17.  Support income generation initiatives by identifying and recommending programs and activities based on the strengths of the department that will contribute to the financial success of WRHS.
18.  Other duties as assigned by the Sales Manager

Qualifications:
1.  Previous experience working with the public.
2.  Job-related skills include, but are not limited to, initiative, goal orientation, creativity, organization, and communication.
3.  Candidate will possess a pleasant manner, be observant, tactful, tolerant, honest, alert, and in good health.
4.  Able to work with a team and motivate people.

Requirements:
1.  Must be able to stand for long periods of time.
2.  Must be able to lift minimum 25 lbs.
3.  Must have flexibility to work nights and weekends.
4.  Must uphold the WRHS Core Values – Integrity, Stewardship, Connectivity, Innovation

Please submit your cover letter and resume to Angie Lowrie at alowrie@wrhs.org or mail your application to Western Reserve Historical Society, Attn HR: Guest Services Associate, 10825 East Blvd, Cleveland, OH 44106. No phone calls please.

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Museum Educator

Responsibility: Responsible to the Education and Public Programs Manager

Classification: This position is classified as part-time, non-exempt with regard to overtime.

Coordination:  Works closely with the Education and Public Programs Manager to facilitate and enhance educational programming, including school, group and public programs.  Participates in programs and activities that significantly enhance public understanding of and access to History Center exhibits and collections.  Efforts to engage and educate the public will occur in all public spaces of the History Center, including but not limited to the Hay McKinney Mansion, Main Exhibit Galleries, the Crawford Galleries, and the Research Center.

Duties:
1. Works directly with school groups, youth and the general public, facilitating hands-on educational programming at the History Center and outreach locations, including but not limited to schools.

2. Meets, greets, and checks in groups before the assigned time for their education program.

3. Reads and researches, as assigned, in preparation for teaching all of the programs offered through the Education and Public Programs Department.

4. Prepares and maintains the materials used in the educational programs, including site set-up, clean-up and general assigned maintenance duties.

5. Participates in the evaluation of programs and provides feedback in a timely and professional manner.

6. May be asked to help with the development of new program content and methodologies, partnerships, training of new staff, interns and/or volunteers.

7. Participates in special events sponsored by or at the History Center, including mandatory attendance for select History Center signature events.

8.  Accountable to the Education and Public Programs Manager for authentic, thorough, and engaging presentations to all audiences.  This includes but is not necessarily limited to authenticity of dress/appearance, program materials and props, as well as the cleanliness and safety of assigned sites.

9.  Accepts other duties as may be assigned by the Education and Public Programs Manager

Qualifications:
Have a desire to teach and work with young  people;

Have the ability to work with a wide range of museum personnel, to work independently, but willingly function as a member of a team;

Be able to prioritize, but also have extreme flexibility;

Must exhibit tact, enthusiasm, and professional behavior;

Be dependable and reliable; be able to work to a time schedule;

Possess knowledge of American and Western Reserve history, and training or experience in education is helpful, preferably having an undergraduate degree in social studies, social sciences, humanities, or education; teaching experience in the K-12 range of grades or experience in a museum or youth educational program is beneficial.

Please submit your cover letter and resume to Lori Smith at lsmtih@wrhs.org or mail your application to Western Reserve Historical Society, Attn HR: HC Museum Educator, 10825 East Blvd, Cleveland, OH 44106. No phone calls please.

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Hale Farm & Village Museum Educator

Responsibility:  Responsible to the Education Program Manager.

Classification:  Part time,  non-exempt from overtime

Supervision:  N/A

Coordination:  
Works closely with the Education Program Manager to facilitate and enhance educational programming, including school, group and public programs.  Activities contribute to the museum’s retail, facility rental, group tour, agricultural, craft and trade and preservation programs.

Duties: 
1.  Works directly with school groups, youth and the general public, facilitating hands-on educational programming at Hale Farm & Village and outreach locations, including but not limited to schools.

2.  Meets, greets, and checks in groups before the assigned time for their education program.

3.  Reads and researches, as assigned, in preparation for teaching all of the programs offered through the Education Department.

4.  Prepares and maintains the materials used in the educational programs, including site set-up, clean-up and general assigned maintenance duties.

5.  Participates in the evaluation of programs and provides feedback in a timely and professional manner.

6.  May be asked to help with the development of new program content and methodologies, partnerships, training of new staff, interns and/or volunteers.

7.  Demonstrate variety of rural life activities and chores as appropriate to advancing public understanding about farm life in the 19th century Western Reserve, and its relevance today.

8.  Participates in special events sponsored by or at Hale Farm & Village, including mandatory attendance for select Hale Farm community events.

9.  Accountable to the Education Program Manager for authentic, thorough, and engaging presentations to all audiences.  This includes but is not necessarily limited to authenticity of dress/appearance, program materials and props, as well as the cleanliness and safety of assigned sites.

10. Accepts other duties as may be assigned by the Education Program Manager

Qualifications:
1.  Have a desire to teach and work with young people;

2.  Have the ability to work with a wide range of museum personnel, to work independently, but willingly function as a member of a team;

3.  Be able to prioritize, but also have extreme flexibility;

4.  Must exhibit tact, enthusiasm, and professional behavior;

5.  Be dependable and reliable; be able to work to a time schedule;

6.  Possess knowledge of American and Western Reserve history, and training or experience in education is helpful, preferably having an undergraduate degree in social studies, social sciences, humanities, or education; teaching experience in the K-12 range of grades or experience in a museum or youth educational program is beneficial.

Please submit your cover letter and resume to Jennifer Dukes at jdukes@wrhs.org or mail your application to Western Reserve Historical Society, Attn HR: HFV Educator, 10825 East Blvd, Cleveland, OH 44106. No phone calls please.

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Human Resources Associate

Classification:    Position is classified as part-time, professional and is non-exempt from overtime compensation.

Responsibility:    Incumbent reports to the Human Resources Manager and is responsible for the administrative function of the Human Resources Office.  Will assist HR Manager with all routine HR functions including:  Employee Relations; the administration of Compensation, Benefit, Retirement, Unemployment, and Workers’ Compensation Programs; Payroll; Communications; Legal Compliance; Reporting Requirements; etc.

Supervision:        None

Coordination:    Works with Business Office and other departmental personnel to ensure accurate and timely completion of duties as they relate to the Human Resources function.

Duties:
1.    New Hire Orientation—Review New Hire Checklist with all new employees; ensure accuracy and completeness of all necessary documents; copy, forward, and file all documents appropriately.
2.    Benefits Enrollment/Administration—Become familiar with WRHS Benefit Plans and perform enrollment, change, and termination functions for each plan.  Provide information to eligible staff on plan updates, eligibility, open enrollment, etc.
3.    Terminations and Exit Interviews—Review Termination Checklist and conduct Exit Interviews with and collect WRHS property from departing employees for routine and/or voluntary terminations of employment.
4.    Job Posting—After review by the Human Resources Manager, ensure posting of all job openings on the WRHS Web Site, at the designated job posting outlets, and area colleges/universities when appropriate.  Forward resumes to the appropriate staff and help coordinate interviews.  Send response letters to applicants.
5.    Response to Requests for Employment References—Respond to routine requests for employment references per WRHS Human Resources Office policy.
6.    Response to Routine WRHS Employee Inquiries—Provide employees with answers to routine questions regarding such issues non-work hours, WRHS Personnel Policy, and payroll. Consultation with the Human Resources Manager may be necessary in some instances.
7.    Payroll—Learn and become proficient in the Payroll process.  Will perform some or all of daily/weekly payroll functions when necessary.
8.    Calculation and Maintenance of Non-Work Hours—Calculate and maintain records of Vacation, Sick, Holiday/Alternate Holiday, and Personal time for part-time and full-time employees.
9.    Clerical Duties—File and duplicate (when necessary) documents relating to the Human Resources Function of the Business Office.  Update Phone List and Personnel List on a monthly basis and distribute.
10.    Volunteers – Process applications and run background checks for potential volunteers
11.    Interns – Process applications and run background checks for potential interns.
12.    Other Duties as assigned by the Human Resources Manager.

Qualifications
:    The incumbent should have or be working toward a bachelor’s degree in Human Resources.   Previous experience in an HR Office or managing personnel extremely helpful.  Must be proficient in Microsoft Word and Excel, email, and the Internet. Previous payroll experiences a plus.  Must have a working understanding of  HIPAA and Department of Labor regulations.  Excellent communication skills (written and verbal) and the ability to interact with a diverse pool of individuals at all levels is a must.

Flexibility, tact, professionalism, organizational skills, and the ability to work at a fast pace are essential.  Confidentiality is required, as this position will be handling sensitive information and materials.

Please submit your cover letter and resume to Jennifer Dukes at jdukes@wrhs.org or mail your application to Western Reserve Historical Society, Attn HR: HR Associate, 10825 East Blvd, Cleveland, OH 44106.  Deadline to apply is Sunday, September 21, 2014.  No phone calls please.

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Hale Farm & Village Rental Event Staff

Responsibility:    This position is responsible to the Sales Staff Lead at Hale Farm and Village.

Classification:    Part time, non-exempt from overtime

Coordination:    This is a part time customer service/security/maintenance position.  Working in conjunction with full-time Hale Farm and Village staff, employee is responsible for ensuring the rental customer needs are met and that rental customers have a safe and fun experience at HFV.

Duties:
1.  Protect the collection, premises, employees and visitors against fire, theft, vandalism and other dangers that might result in injury, damage or loss

2.  Conduct regular inspections of the premises and other duties as assigned

3.  Set-up and take down of tables and banquet furniture

4.  Restroom maintenance

5.  Ensure visitors remain in appropriate rented areas

6.  Remain alert while on duty and to be aware of the activities within the designated post

7.  Maintain confidentiality within the department

8.  May be assigned other tasks necessary to assure the operational function of Hale Farm & Village

Qualifications:
1.  Experience with customer service
2.  Comfortable speaking publicly
3.  Ability to lift 25 pounds
4.  Must be able to sit or stand for extended periods of time
5.  Must be able to do light duty cleaning

Dates of Employment:
March through December weekends and evenings, times depend on rental schedule.
Typically evening rentals are 4pm to 12am

Please email your resume to Jennifer Pinkston Dukes at jdukes@wrhs.org or mail to Hale Farm & Village, Attn HR: Rental Staff,  PO Box 296, Bath, OH  44210.

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Western Reserve Historical Society is an equal opportunity employer.