Employment

 

 

 

 

Current Opportunities

 

Cataloger / Digitization Specialist

Responsibility:  Responsible to the Library Director

Classification:  This position is classified as full-time professional and is non-exempt from overtime compensation.

Supervision:  Supervises interns, volunteers, and contractual staff.

Coordination:
1.  Works closely with curatorial, reference, and IT staff at the WRHS.
2.  Maintains liaison with area libraries and regional schools of library science and information science to enhance internship opportunities and recruit volunteers.

Duties:
1.  Oversees all on-line cataloging (original and copy) activities of print materials for the WRHS Library, including retrospective cataloging of existing collections, and the cataloging of new acquisitions.
2.  Administers Cuadra STAR collection management system.
3.  Engages in and coordinates with curatorial and special projects staff the digitization of Library collections materials.
4.  Participates in development and maintenance of discovery tools and the Library’s digital repository.
5.  Works with curatorial staff to ensure proper application of descriptive metadata standards.
6.  Works, in cooperation with curatorial staff, in effectively managing collection storage spaces.
7.  Assists in the deaccessioning of duplicate and non-mission related materials from the collection.
8.  Works with the Library Director, reference staff, and Genealogical Advisory Committee in selecting published materials (books, pamphlets, ephemera, etc.) for permanent addition to the collections of the Library.
9.  Works with the Development Coordinator to secure volunteers and interns for work in library-archives activities in areas relating to the duties enumerated above.
10. Contributes informative and timely data to the WRHS website.

Qualifications
:
1.  Masters in Library Science or Information Science with emphasis on cataloging and on-line access to bibliographic resources.
2.  Experience:  Two years library experience in technical services or cataloging department preferred, experience cataloging in USMARC format on OCLC desirable.
3.  Knowledge of techniques and best practices for scanning and describing multiple formats of materials including bound volumes, flat paper, photographs, and oversize items.
4.  Knowledge of current cataloging and metadata standards, including RDA, DACS, EAD, and Dublin Core.
5.   Knowledge of pending and proposed new protocols for on-line cataloging systems highly desirable.
6.  Personal traits:  Trustworthy, motivated, neat, orderly, attentive to detail, and interested in evolving library, archival and information technologies.

Please submit your cover letter and resume to Richard Shrake at rshrake@wrhs.org or mail your application to Western Reserve Historical Society, Attn HR: Cataloger, 10825 East Blvd, Cleveland, OH 44106. No phone calls please.  Deadline to apply is November 30, 2014.

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Carousel Operator

Responsibility:     Responsible to the Sales Manager for providing excellent guest service for museum guests including, but not limited to, daily visitation and private events.  Responsibilities include ensuring the carousel ride is clean, in safe working order, and that guest safety and satisfaction is a priority.

Classification:    This position is classified as part time, and is non-exempt from overtime compensation.

Supervision:    N/A

Coordination:  Coordinates activities with the front line staff at the History Center.  Coordinates ride maintenance with Vice President of Facilities.

Duties:

1.  Responsible for the overall operation of the Carousel, ensuring that it is open and ready for business and all guests have a positive experience.  Rider safety and guest service is a priority.

2.  Follows all policies and procedures relative to daily visitor access-related operations:  admissions, telephone, signage, orientation materials, visitor comment/complaint(s)

3.  Uphold guest services standards & Maintain rider safety.  These are clearly stated in the Carousel Operating Manual.  They include but are not limited to:

a.  Greet guests in a cheerful manner
b.  Follow and enforce all rules of the ride.
c.  Watch for guests that may need assistance getting on or off the carousel.
d.  Before starting the ride… make sure guests are seated properly, standing near and holding on to their child, all gates are closed and latched.
e.  Do not leave the carousel unattended while it is in motion.
f.  Minimize conversations and focus on the ride and guest safety.
g.  Be alert at all times – no use of electronic devices.

4.  Responsible to ensure routine daily and monthly maintenance needs are met.  Keeps VP of Facilities informed of any mechanical issues and follows up to ensure their timely repair.

5.  Keeps supervisors informed of key issues – including safety, maintenance, and guest service issues.

6.  Receive complaints and resolve them when possible.  Inform supervisor of all guest feedback – positive or negative.

7.  Performs duties in a safe and efficient manner to maintain a safe work environment.

8.  Ensures high standards of WRHS by actions, appearance, and attitude at all times and in all places.

9.  Supports institution-wide evaluation and data collection programs, including visitor experience, exhibits, public programs, and research services.

10.  Promote and sell memberships.

11.  Other duties as assigned by the Sales Manager

Qualifications:

1.  Previous experience working with the public.
2.  Job-related skills include, but are not limited to, initiative, goal orientation, creativity, organization, communication, and physical stamina.
3.  Essential personal traits include enthusiasm, dependability, tact, flexibility, and the capacity to work with a variety of people of all ages and backgrounds with a focus on the customer.
4.  Able to work with a team and motivate people.

Requirements:
1.  Must be able to stand for long periods of time.
2.  Must be able to lift minimum 25 lbs.
3.  Must have flexibility to work nights and weekends.
4.  Must uphold the WRHS Core Values – Integrity, Stewardship, Connectivity, Innovation

Please submit your resume to Angie Lowrie at alowrie@wrhs.org.  No phone calls please.

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Guest Services Associate

Responsibility:  Responsible to the Sales Manager for providing excellent guest service and coordination for museum guests including, but not limited to, daily visitation and private events.

Classification:  This position is classified as part-time, and is non-exempt from overtime compensation.

Supervision:  N/A

Coordination:  Coordinates activities with the front line staff at the History Center.  Coordinates with vendors and point person/client for private events to tour facilities and organize functions.

Duties:

1.  Individual and group visitor control and assistance.

2.  Assist with incoming calls and admission inquiries.

3.  Execute daily operation regarding group and individual ticket and museum store sales.

4.  Support the carousel operation by upholding guest services standards & maintaining rider safety.  These are clearly stated in the Carousel Operating Manual.  They include:

a.  Greet guests in a cheerful manner
b.  Follow and enforce all rules of the ride.
c.  Watch for guests that may need assistance getting on or off the carousel.
d.  Before starting the ride… make sure guests are seated properly, standing near and holding on to their child, all gates are closed and latched.
e.  Do not leave the carousel unattended while it is in motion.
f.  Minimize conversations and focus on the ride and guest safety.
g.  Be alert at all times – no use of electronic devices.

5.  Keeps supervisors informed of key issues – including safety, maintenance, and guest service issues.

6.  Receive complaints and resolves them when possible.  Informs supervisor of all guest feedback – positive or negative.

7.  Performs duties in a safe and efficient manner to maintain a safe work environment.

8.  Accurately record all transactions on the point-of-sale system.

9.  Ensures high standards of WRHS by actions, appearance, and attitude at all times and in all places.

10.  Assist customers with merchandise selections and/or information about museum galleries, exhibits, and events.

11.  Promote and sell memberships.

12.  Support the Sales Manager to conduct site tours of the History Center to interested clients on a one-to-one basis.

13.  Assist the coordination of logistics for site rentals.  Be on site from start to finish for assigned events.

14.  Assist in controlling alcohol inventory for private parties.

15.  Maintain Core Performance Standards:

a.  Commit to a regular schedule
b.  Follow dress code and other codes of conduct as explained in the WRHS employee handbook

16.  Stay alert at all times to prevent damage and theft.

17.  Support income generation initiatives by identifying and recommending programs and activities based on the strengths of the department that will contribute to the financial success of WRHS.

18.  Other duties as assigned by the Sales Manager

Qualifications:

1.  Previous experience working with the public.
2.  Job-related skills include, but are not limited to, initiative, goal orientation, creativity, organization, and communication.
3.  Candidate will possess a pleasant manner, be observant, tactful, tolerant, honest, alert, and in good health.
4.  Able to work with a team and motivate people.

Requirements:

1.  Must be able to stand for long periods of time.
2.  Must be able to lift minimum 25 lbs.
3.  Must have flexibility to work nights and weekends.
4.  Must uphold the WRHS Core Values – Integrity, Stewardship, Connectivity, Innovation

Please submit your resume to Angie Lowrie at alowrie@wrhs.org.  No phone calls please.

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Hale Farm & Village Rental Event Staff

Responsibility:    This position is responsible to the Sales Staff Lead at Hale Farm and Village.

Classification:    Part time, non-exempt from overtime

Coordination:    This is a part time customer service/security/maintenance position.  Working in conjunction with full-time Hale Farm and Village staff, employee is responsible for ensuring the rental customer needs are met and that rental customers have a safe and fun experience at HFV.

Duties:
1.  Protect the collection, premises, employees and visitors against fire, theft, vandalism and other dangers that might result in injury, damage or loss

2.  Conduct regular inspections of the premises and other duties as assigned

3.  Set-up and take down of tables and banquet furniture

4.  Restroom maintenance

5.  Ensure visitors remain in appropriate rented areas

6.  Remain alert while on duty and to be aware of the activities within the designated post

7.  Maintain confidentiality within the department

8.  May be assigned other tasks necessary to assure the operational function of Hale Farm & Village

Qualifications:
1.  Experience with customer service
2.  Comfortable speaking publicly
3.  Ability to lift 25 pounds
4.  Must be able to sit or stand for extended periods of time
5.  Must be able to do light duty cleaning

Dates of Employment:
March through December weekends and evenings, times depend on rental schedule.
Typically evening rentals are 4pm to 12am

Please email your resume to Jennifer Pinkston Dukes at jdukes@wrhs.org or mail to Hale Farm & Village, Attn HR: Rental Staff,  PO Box 296, Bath, OH  44210.

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Western Reserve Historical Society is an equal opportunity employer.