- Hale Farm and Village Marketing Assistant
- Hale Farm and Village Advancement Manager
- Part-Time Museum Gift Shop Sales Associate
- Event Facilitator, Cleveland History Center
For information regarding our unpaid Summer Internship Opportunities, please visit our Internship Information Page.
Responsibility: Reports to Director of Sales and Marketing (DOSM), Hale Farm & Village (HFV). The Digital Marketing Assistant will support the DOSM in advancing audience development and community engagement specifically focused on digital and social media marketing for Hale Farm & Village.
Classification: This position is classified as part-time (12-20 hours per week), professional and is non-exempt from overtime compensation.
Coordination: Works closely with all areas within HFV and associated with HFV/WRHS, including as needed, with vendors, the media, community and civic organizations, and the public to promote the HFV mission, programing, and sales initiatives.
Digital Marketing and Engagement – effectiveness measured by web and email analytics, social media analytics and sales.
- Drives an active and responsive social media presence for Hale Farm & Village on Facebook, Twitter, Linked In, Pinterest, Instagram and YouTube through strategic content around events, initiatives, and sales.
- Assists in developing and placing optimized online content for upcoming events, initiatives, and departments for the WRHS/HFV website.
- Edits existing online content at the request of internal departments and event committees as needed.
- Assists as needed with online ticketing/sales systems.
- Assists as needed with updates to online community calendars by updating approved content and links. Ensures information is consistent, current, and accurate.
Communications & Media Relations for Hale Farm & Village – effectiveness measured by admission results and earned media results
- Assists in creating and implementing an annual marketing plan and budget that follows the program schedule and InHale Initiative for HFV.
- Helps to distribute news releases, marketing plans, and media outreach plans for events, and initiatives.
- Actively participates in special events sponsored by or at HFV.
Marketing material for Hale Farm & Village
- Assists with advertising, and marketing material design as needed.
- Updates and maintains HFV and InHale branding.
- Possible assignments in photographic documentation of HFV special events, public programs, and special initiatives.
- Other duties as may be assigned by the Director of Sales and Marketing or Executive Director for the Hale Farm & Village.
- A Bachelor’s Degree in Public Relations, Communications, Journalism, Marketing – or -1-3 years of experience in the marketing, communications, journalism field. Non-profit experience a plus.
- Excellent verbal and written communications skills.
- Proven success using social media and media relations to promote a for-profit or non-profit brand/organization. Applicants should provide their personal social handles as well as any brand handles they currently manage (if applicable).
- Mid-level skills in graphic design; experience with the Adobe Creative Suite, mainly InDesign and Photoshop.
- Project and time management skills; the ability to manage multiple projects at once all while meeting deadline is key.
- Experience managing budgets in regards to ad buying, paid social media, etc.
To apply please send your cover letter and resume to Janet Waterman, HR Associate, at email@example.com
RESPONSIBILITY: The Hale Farm & Village (HFV) Advancement Manager is responsible to the Western Reserve Historical Society VP of Advancement for fundraising activities that directly support HFV operations and projects, including but not necessarily limited to annual support, special events and educational programming as well as capital and preservation projects. The Advancement Manager will be headquartered at HFV, working closely with the Director of HFV to achieve fundraising objectives that support and advance the mission of HFV.
CLASSIFICATION: This position is full-time professional position and is exempt from overtime compensation.
SUPERVISION: Volunteers as assigned.
COORDINATION: HFV is a site that is owned and operated by the Western Reserve Historical Society, a nearly 150-year old institution with five sites across a four county area of northeast Ohio. Although this position is responsible for fundraising at and for HFV, coordination with the WRHS Advancement Office is required. Working with the team to create successful fundraising strategies that take into consideration and leverage WRHS dynamics, and that may involve not only the Director of HFV, but also the President and CEO and key Board members and stakeholders is essential to success in this new position.
1. Work with the Senior Vice President of Advancement, HFV Director, and President and CEO to create and implement fundraising strategies that directly benefit Hale Farm & Village. This work involves managing the identification, cultivation, solicitation and stewardship of donors to Hale Farm & Village, including individual, foundation and corporate donors.
2. Maintain an active and visible presence in the Great Akron/Summit County community of Funders. Represent HFV at community events as part of WRHS’s and HFV’s continuing efforts to raise the profile and visibility of HFV in the community.
3. Work with the VP of Advancement and the HFV Director to develop a plan for the identification, cultivation, solicitation and stewardship of individual donors.
4. Maintain contact with key foundation and corporate personnel throughout the grant/sponsorship/giving/reporting/stewardship process. Prepare and submit grant proposals, corporate solicitations and acknowledgements. Monitors all grants to ensure that all deadlines are met – from application to final reports, including ongoing stewardship of funders. Prepare all interim and final grant reports.
5. Conducting research to identify prospects in the corporate and foundation communities to grow donor prospect database.
6. Work with HFV Director and Sales Manager to plan and execute fundraising and cultivation events for HFV, in coordination with the WRHS Advancement Office.
7. Perform additional tasks as assigned.
QUALIFICATIONS: The ideal candidate must have an undergraduate degree. Professional experience should include at least two years of Advancement work with a nonprofit organization, preferably a museum or other cultural institution, knowledge of the Akron/Summit County funding community with proven experience in identification, cultivation and solicitation of gifts. Must possess strong communication skills, both in speaking and writing, and demonstrate excellent organization skills with attention to detail. A good working knowledge of Raiser’s Edge is preferred. Must have the ability to problem-solve and multitask under tight deadlines. Maintain effective working relationships with volunteers, donors and staff. Must maintain donor confidentiality at all times. The ability to work in a positive team-oriented environment, but also function autonomously is essential. Nights/weekend hours will be required.
To apply please send your cover letter and resume to Janet Waterman, HR Associate, at firstname.lastname@example.org
RESPONSIBILITY: Responsible to the Sales Manager for the operations of the retail store including front line sales and customer service, membership and admission, merchandise presentation, and profitability.
CLASSIFICATION: Part-time; non-exempt from overtime compensation
COORDINATION: Coordinates with the Sales Manager to carry out daily store and admissions operations.
RESPONSIBILITY: Providing competent and adequate coverage for the Museum Store and Admissions Desk, including opening and closing responsibilities.
- Greet every guest as they enter the store
- Open and close store/admissions as trained
- Accurately record all transactions on the point-of-sale system
- Keep Sales Manager apprised of merchandise stock levels through spot inventory checks
- Assist customers with merchandise selections and/or information on exhibits and events
- Promote and sell memberships
- Fill mail, web, and phone orders
- Keep store area clean and stocked
- Assist with physical inventory
- Maintain Core Performance Standards:
- Commit to a regular schedule
- Follow dress code and other codes of conduct as explained in the WRHS employee handbook
- Effectively communicate and assist, as needed, with special events
- Stay alert at all times to prevent damage and theft
- Support income generation initiatives by identifying and recommending programs and activities based on the strengths of the department that will contribute to the financial success of WRHS.
- Other duties as assigned
- Previous experience working with the public
- Job-related skills include, but are not limited to, interpersonal and customer service skills, interest in sales work, ability to communicate clearly and effectively
- Ability to walk/stand for long periods of time
- Essential personality traits include enthusiasm, dependability, flexibility, and integrity.
- Candidate will embody WRHS core values – integrity, stewardship, connectivity, and innovation.
All interested applicants should submit a resume and cover letter to Janet Waterman at email@example.com.
RESPONSIBILITY: Responsible to the Cleveland History Center Sales Manager for ensuring a safe and positive guest experience, a successful event and to implement and ensure adherence to all established operational policies and procedures.
CLASSIFICATION: This position is classified as part-time, operational and is non-exempt in regards to overtime with regard to overtime compensation.
COORDINATION: Works with the Sales Manager to provide excellent customer service, and to facilitate and execute private events at the Cleveland History Center in University Circle. Work closely with security, facilities, programming, and sales/admission staff to coordinate the event experience. Work closely with vendor operations to ensure museum and guest safety and quality service.
1. Oversee the event execution to ensure it meets the needs of the client.
2. Implement and ensure adherence to all established operational policies and procedures.
3. Take charge of any emergency situations occurring in the museum, including the completion of incident reports when necessary.
4. Ensure all incidents, whether guest service or safety, are reported to the CHC leadership team including CHC Director, VP of Facilities, Security Lead, Education & Public Programs Manager and Sales Manager.
5. Ensure and maintain a safe and clean environment for staff and guests. Oversee quality control, sanitation, and maintenance of guest service operation and restroom facilities.
6. Perform extensive physical setup and breakdown for non-catered events, as well as taking out the trash, and set up chairs and tables for said events.
7. Act as liaison for WRHS, rental client, and vendors on day of event.
8. Individual and group visitor control and assistance.
9. Assist the coordination of vendors for private events
10. Maintain open and detailed communication with Sales Manager of event details, outcomes and issues.
11. Protect the collection, premises, employees and visitors against fire, theft, vandalism and other dangers that might result in injury, damage or loss.
12. Control and manage rental inventory.
13. Perform other duties as assigned.
QUALIFICATIONS: Pleasant manner, observant, tactful, resourceful, self-starter, tolerant, honest, alert, neat, and in good health. Conscientious in following regulations and instruction. Can legally handle alcohol. Can lift up to 50 lbs. Can withstand working outdoors in high temperatures and stand for long periods of time. Able to work with a team and motivate others. Must be able to commit to late-night hours, and weekend availability.
All interested applicants should submit a resume and cover letter to Janet Waterman at firstname.lastname@example.org. No phone calls please.